Michael Gamache

Work as an employability coordinator helping kids with resume building, job hunting and life after they leave Jobcorps

• Mentor and guide 12-15 players ages 14-15 in a group setting to improve skills, performance, and strategy
• Serve as a mentor to encourage communication and teamwork, while supporting players to achieve athletic goals

Working in the game room with kids in grades 3-5 and coming up with different games and activities to keep them entertained and active

• Greeted and assisted 300-400 customers during high volume shifts in a timely manner by determining needs and identifying products, achieving $70,000-$80,000 in sales as a team 100% of the time
• Maintained a strong knowledge of current sales and promotions, policies and security practices to deliver quality service while processing cash and credit card transactions efficiently

• Oversaw 8-10 executive suites by providing exceptional service to provide a positive game-day experience
• Trained employees on food preparation, customer service, and opening and closing procedures to ensure efficiency
• Supervised kitchen operations and meal preparation of 3-6 employees to deliver exceptional service for patrons
• Resolved customer complaints addressing concerns and offering solutions to deliver prompt and courteous service

• Instructed players in sports rules, game strategies, and performance principles to achieve desired results
• Adjusted coaching techniques, based on the strengths and weaknesses of athletes

• Collaborated with a team of 3-6 to complete tasks in a timely manner, achieving assigned goals 100% of the time
• Applied attention to detail and organization to prepare packages and confirm accuracy of destinations and quantities