Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Michael Garcia

Little Elm,TX

Summary

Dynamic Water Distribution Field Supervisor with a proven track record at Mustang Water and Special Utilities. Expert in operations planning and project monitoring, enhancing team performance and morale. Skilled in GIS for effective system management, while ensuring compliance and safety standards. Recognized for elevating operational efficiency and fostering a collaborative work environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Water Distribution Field Supervisor

Mustang Water and Special Utilities
06.2020 - Current
  • Supervised field operations teams to complete projects within established timelines.
  • Monitored field operations closely to ensure all activities aligned with company's strategic goals.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
  • Presented weekly and monthly performance reports to demonstrate team progress.
  • Elevated team morale and reduced turnover by recognizing outstanding performances and providing constructive feedback.


Valve and Hydrant Crew Lead

Mustang Water and Special Utilities
03.2022 - 09.2024
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • supervising and participating in the maintenance, repair, and installation of water distribution systems, including valves, hydrants, and related equipment.
  • Perform preventative and corrective maintenance on valves, hydrants, and other distribution system components.
  • Responded to emergency situations involving water system issues, including after-hours calls and standby duties.
  • Proficient in GIS and the isolation of water lines in accordance to main breaks.
  • Provide training and development opportunities for crew members.


Water Meter Service Crew Lead

Mustang Water and Special Utilities
07.2019 - 03.2022
  • Lead, train, and direct a crew in performing duties related to water meter services. This includes assigning tasks, coordinating work, and ensuring safety.
  • Install, inspect, maintain, and repair water meters and related devices, including meter boxes and service lines.
  • Read water meters, often on a daily basis, and maintain accuracy for billing purposes.
  • Respond to customer inquiries and complaints related to water service, including turning water service on/off.
  • Respond to after-hours and weekend requests for service and emergency situations.


Water Operator

Castle Hills SUD
02.2017 - 07.2019
  • Collaborated with team members to optimize system performance and address any operational challenges promptly.
  • Supported emergency response efforts, ensuring the continuity of water services during critical incidents.
  • Improved water quality by conducting routine testing and implementing necessary adjustments to treatment processes.
  • Increased plant efficiency, performing regular maintenance and troubleshooting equipment issues.
  • Ensured regulatory compliance by accurately maintaining records and submitting required reports on time.

Education

Associate of Applied Science - Microcomputers

Lee College
Baytown, TX
04-2016

Skills

  • Field operations
  • Schedule coordination
  • Operations planning
  • Task delegation
  • Project monitoring

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised teams of over 40 staff members in the coarse of 6 years here at Mustang.

Certification

  • Water Distribution C License - 2019-Present


Languages

Spanish
Native or Bilingual

Timeline

Valve and Hydrant Crew Lead

Mustang Water and Special Utilities
03.2022 - 09.2024

Water Distribution Field Supervisor

Mustang Water and Special Utilities
06.2020 - Current

Water Meter Service Crew Lead

Mustang Water and Special Utilities
07.2019 - 03.2022

Water Operator

Castle Hills SUD
02.2017 - 07.2019

Associate of Applied Science - Microcomputers

Lee College
Michael Garcia