Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Garcia

Escondido,CA

Summary

Food service professional with proven experience at The Remington Club and Money Pit. Expertise in customer service, food handling, and POS system operation. Bilingual in Spanish, demonstrating strong multitasking abilities and performance under pressure. Committed to enhancing customer experiences through effective teamwork and communication.

Overview

2
2
years of professional experience

Work History

Food Server

Money Pit
San Marcos, CA
05.2024 - 08.2025
  • Provided excellent customer service in fast-paced dining environment at Money Pit.
  • Took and processed food orders efficiently using restaurant management software.
  • Assisted team members with serving and clearing tables during busy shifts.
  • Maintained cleanliness and organization of dining area throughout service hours.
  • Educated customers about menu items and daily specials to enhance dining experience.
  • Resolved customer complaints promptly to ensure satisfaction during meals at Money Pit.
  • Greeted guests in a friendly and welcoming manner.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.

Server/Waiter

The Remington Club
Rancho Bernardo, CA
09.2023 - 03.2024
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Prepare starters, drinks, and desserts.
  • Prepare takeouts as well as deliver meals.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Manage under stressful and intense situations with a quick pace and critical thinking.

Education

San Diego State University
San Diego, CA
06-2029

High School Diploma -

San Pasqual High School
Escondido, CA
06.2025

Skills

  • Waiter/server skills
  • Busser skills
  • Fluent in Spanish
  • Quick Learning
  • Friendly, Positive Attitude
  • Active Listening
  • Reliable & Trustworthy
  • Flexible Schedule
  • Critical Thinking
  • People Skills
  • Basic Math
  • Conflict Mediation
  • 411 High School GPA
  • Point of Sale (POS) System Operations
  • Food Safety Understanding
  • Cleaning and Sanitizing
  • Service Oriented
  • Ability to Lift heavy weight
  • Menu Memorization and Presentation
  • Order Accuracy and Delivery
  • Dining Room Cleaning and Upkeep
  • Customer Service and Rapport

Timeline

Food Server

Money Pit
05.2024 - 08.2025

Server/Waiter

The Remington Club
09.2023 - 03.2024

High School Diploma -

San Pasqual High School

San Diego State University

Similar Profiles

CREATE PROFILE