Michael Garcia
San Antonio
Summary
Results-driven Regional Maintenance Manager with expertise in equipment maintenance, vendor management, and compliance oversight. Proven track record in enhancing operational efficiency and safety standards across multiple properties.
Overview
21
21
years of professional experience
Work History
Regional Maintenance Manager
Greystar Property Management
San Antonio
10.2016 - Current
- Manage maintenance operations across multiple properties, ensuring compliance with safety standards and operational efficiency.
- Coordinate with vendors and contractors to facilitate timely repairs and improve service delivery.
- Develop and implement preventative maintenance schedules for all equipment and facilities.
- Train and supervise maintenance teams, fostering adherence to safety protocols and enhancing overall operational performance.
Service Supervisor
VX Smith Management
San Antonio
04.2014 - 10.2016
- Led service team to deliver high-quality customer support, enhancing overall customer experience.
- Coordinated daily schedules for staff to optimize workflow efficiency.
- Resolved customer complaints promptly and effectively to maintain satisfaction.
- Monitored service operations to ensure compliance with company policies and maintain service standards.
- Supervised team and delegated responsibilities to optimize workflow and accountability.
Service Supervisor
Venterra Realty Management
San Antonio
04.2005 - 03.2014
- Resolved customer complaints promptly and effectively to maintain satisfaction.
- Supervised team, delegating duties and responsibilities to align with operational goals.
- Identified areas for improvement and monitored team performance to support development.
- Conducted regular meetings to discuss service improvements and staff updates.
- Coordinated daily staff schedules to enhance workflow efficiency.
Education
HVAC - HVAC
National Institute of Technology
San Antonio, TX03-2005
Skills
- HVAC systems
- Plumbing systems
- Equipment maintenance
- Preventative maintenance
- Equipment troubleshooting
- Maintenance scheduling
- Vendor management
- Compliance oversight
- Safety regulation
- Team supervision
- Training development
- Customer relationship management
- Conflict resolution
Timeline
Regional Maintenance Manager
Greystar Property Management
10.2016 - Current
Service Supervisor
VX Smith Management
04.2014 - 10.2016
Service Supervisor
Venterra Realty Management
04.2005 - 03.2014
HVAC - HVAC
National Institute of Technology