Michael Garcia
Edmond
Summary
18+ years of automotive experience. I am the person people come to when issues can not be resolved. I am always the top performer and guarantee to always perform at my best and treat every job/customer the same.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Shop Foreman
Post Oak Toyota
Oklahoma City, OK
09.2020 - Current
- Oversaw daily shop operations, ensuring adherence to safety protocols and quality standards.
- Coordinated workflow among technicians to optimize efficiency and reduce turnaround times.
- Trained new employees on equipment use, safety procedures, and shop policies.
- Implemented process improvements that enhanced service delivery and customer satisfaction.
- Diagnose and repair customer vehicle
- Maintained shop equipment and computers
- Diagnose and repair high-end luxury vehicle for Okc Thunder
- Managed inventory levels for tools and parts, ensuring availability for timely repairs.
- Conducted regular quality inspections to maintain high service standards across all work performed.
- Collaborated with management to develop training programs aimed at skill enhancement and knowledge sharing.
Lead Auto Technician
Hicks Family Subaru
Corpus Christi, TX
08.2018 - 08.2020
- Diagnosed and repaired complex automotive issues using advanced diagnostic tools.
- Led team in performing routine maintenance and inspections on vehicles to ensure safety standards.
- Mentored junior technicians, enhancing their technical skills and knowledge of Subaru systems.
- Streamlined repair processes, reducing turnaround time while maintaining high-quality service standards.
- Collaborated with service advisors to accurately assess customer needs and recommend solutions.
Automotive Technician
Mike Shaw Toyota
Corpus Christi, TX
05.2013 - 08.2018
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety.
- Conducted routine maintenance services, enhancing customer satisfaction and vehicle longevity.
- Utilized diagnostic tools to identify issues, improving repair accuracy and efficiency.
- Collaborated with team members to streamline workflow processes, reducing service times.
Education
High School Diploma -
Cesar Chavez Academy
Corpus Christi, TXSkills
- Safety management
- Workplace safety
- Safety awareness
- Task delegation
- Deadline management
- Tool management
- Job estimating
- Maintenance planning
- Equipment monitoring
- Quality control inspections
- Operational efficiency
- Problem-solving
- Critical thinking
- Continuous improvements
- Customer service
- Basic MIG Welding
Certification
Master ASE technician, MDT TOYOTA Technician, Master Subaru technician
Timeline
Shop Foreman
Post Oak Toyota
09.2020 - Current
Lead Auto Technician
Hicks Family Subaru
08.2018 - 08.2020
Automotive Technician
Mike Shaw Toyota
05.2013 - 08.2018
High School Diploma -
Cesar Chavez Academy