Michael Garland
Wylie,TX
Summary
Flexible and organized professional skilled at completing tasks with speed and accuracy. Excel in leadership, communication, and problem-solving, ensuring smooth operation of tasks. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Restaurant Manager
Whataburger Restaurants LLC
Wylie, TX
01.2025 - Current
- Managed inventory levels and ordered supplies to maintain efficient operations.
- Supervised daily restaurant operations and ensured compliance with company standards.
- Used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Optimized profits by controlling food, beverage and labor costs.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Restaurant Team Leader
Whataburger Restaurants LLC
Wylie, Texas
07.2023 - 01.2025
- Trained new team members on customer service protocols and menu knowledge.
- Conducted inventory checks to maintain stock levels and minimize waste.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Provided guidance and support to team members on all aspects of the restaurant operations.
- Provided feedback to management regarding employee performance issues or concerns.
- Performed regular maintenance checks on kitchen equipment such as grills, fryers, ovens.
Restaurant Team Member
Whataburger Restaurants LLC
Wylie, Texas
07.2022 - 07.2023
- Delivered exceptional customer service during high-volume meal periods.
- Maintained cleanliness and organization of dining and kitchen areas.
- Collaborated with team members to prepare food items efficiently.
- Provided quality customer service with a friendly attitude.
Education
Associate of Applied Science - Aerospace Engineering
Collin County Community College
Plano, TX 08.2023 - 09.2025
Skills
- Organization and prioritization
- Inventory management
- Adaptable
- Performance improvement
- Anticipating problems
- Attention to detail
- Analytical thinking
- Multitasking
- Managing deliveries
- Relationship building
Timeline
Restaurant Manager
Whataburger Restaurants LLC
01.2025 - Current
Associate of Applied Science - Aerospace Engineering
Collin County Community College
08.2023 - 09.2025
Restaurant Team Leader
Whataburger Restaurants LLC
07.2023 - 01.2025
Restaurant Team Member
Whataburger Restaurants LLC
07.2022 - 07.2023