Michael Gaulden
Opa-locka
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
29
29
years of professional experience
Work History
Warehouse Lead
United States Postal Service, USPS
08.2012 - Current
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Sorted, processed, and delivered mail and packages accurately and on time
- Mentored new hires for seamless integration into the team, providing guidance on best practices, company policies, and procedures.
- Trained and mentored team members on safety protocols and operational procedures.
Store Manager
ATT
07.2004 - 08.2012
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Developed staff training programs to enhance service quality and operational efficiency.
- Evaluated employee performance regularly, providing constructive feedback for development.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
Correctional Sergeant
Irwin PRC
07.2000 - 07.2004
- Conducted regular inspections of facilities, identifying potential security breaches and maintenance needs.
- Supervised daily operations, ensuring adherence to safety protocols and institutional regulations.
- Trained and mentored junior staff on conflict resolution techniques and emergency response procedures.
- Collaborated with multidisciplinary teams to develop rehabilitation programs for inmates' reintegration into society.
- Evaluated staff performance, providing constructive feedback to improve team efficiency and morale.
Marine Corp
07.1996 - 07.2000
- Fuel Administrative Assistant
- Fuel Accounting
- Ensure fuel was order in timely manner
- Refuel Military aircraft
- Barracks Manager, assigned rooms conduct quality and health inspections
- Marine Corp recruiter, evaluate and recruit future Marines
- Data Entry
Education
High School Diploma - Computer Information Systems
East Central Technical College
Fitzgerald, GA08.2004
High School Diploma -
Fitzgerald HighSchool
Fitzgerald, GAFuel administration and accounting
Marine Corp Institution
07.2000
Skills
- Supervisory experience
- Time management
- Customer service
- Problem-solving
- Conflict resolution
- Warehouse functions
- Warehouse operations
- Inventory management
- Employee training
- Performance monitoring
- Data entry
Timeline
Warehouse Lead
United States Postal Service, USPS
08.2012 - Current
Store Manager
ATT
07.2004 - 08.2012
Correctional Sergeant
Irwin PRC
07.2000 - 07.2004
Marine Corp
07.1996 - 07.2000
Fuel administration and accounting
Marine Corp Institution
High School Diploma - Computer Information Systems
East Central Technical College
High School Diploma -
Fitzgerald HighSchool