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Associate Principal Engineer

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Energetically trained and led teams at Chick Fil A mastering customer service excellence and ensuring quality assurance. Skilled in station restocking and dining room cleanliness, I boosted service efficiency and workplace safety. Recognized for outstanding team collaboration and commitment to high standards, I left a mark of excellence at Nassau Inn-Yankee Doodle Tap Room.

Knowledgeable in social media programs, business management, and accounting. Eager individual who is familiar with the methods of analysis to ensure customers are informed and entertained. Possesses excellent written and oral communication skills and the ability to adapt in different environments.

Dynamic and dedicated hospitality professional with 5 years at Yankee Doodle Restaurant, excelling in customer service and strong multitasking. Proven ability to enhance guest satisfaction through attentive service and effective complaint resolution, while maintaining cleanliness and safety standards. Recognized for building rapport with customers and efficiently managing cash transactions.
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.

A diligent and team-oriented professional who brings a positive, open-minded approach to the workplace. Known for being adaptable, collaborative, and committed to contagious progress and productivity.

Results-driven hands-on leader skilled in coordinating activities and enhancing team collaboration. Proficient in logistics management, contributing to effective communication, and logistical management in educational environments.

Dedicated Custodial Assistant with a strong work ethic and attention to detail, previously employed by Northern Burlington Regional School District. Expert in sanitation procedures and basic maintenance, I enhanced safety and cleanliness by effectively managing high-touch areas and promptly addressing hazards, contributing to a healthier environment for staff and visitors.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Highly efficient and known for exceptional service and attention to detail. Experience includes collaborating with co-workers and managing organization to improve guest satisfaction. Prepared to contribute expertise in time management and service prioritization for impactful results.

Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.

Driven undergraduate with extensive experience in client interactions and complex problem-solving. Extensive experience in presenting information in an engaging and concise manner. Consistently organized and detail-oriented. Always willing to adapt to needed requirements. Familiarity with Microsoft, Teams, Excel, Word, Powerpoint, and Access.

Dedicated waiter with strong communication skills and a commitment to customer satisfaction. Experienced in maintaining cleanliness and supporting team efficiency during peak hours.

Michael G. Bernardo

Summary

Overview

Work History

Waiter

Installation and Service Technician

Waiter

Ride Operator

Camp Counselor

Education

High School Diploma - College Prep

Bachelor of Science - Business Marketing

Skills

Timeline

Waiter

Installation and Service Technician

Waiter

Ride Operator

Camp Counselor

High School Diploma - College Prep

Bachelor of Science - Business Marketing

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