Michael Gherardi
Riverside,CA
Summary
Dynamic automotive general manager with 20 years of experience in leading high-performing teams and improving customer retention. Achieved consistent sales growth through strategic planning and data-driven decision-making. Dedicated to fostering a collaborative culture that enhances profitability and dealership performance.
Overview
12
12
years of professional experience
Work History
Client Success Manager
Cox Automotive
Riverside, California
05.2025 - Current
- Managed client relationships to ensure satisfaction and retention.
- Coordinated cross-functional teams to address client needs effectively.
- Facilitated communication between clients and internal departments seamlessly.
- Implemented best practices for account management across the organization.
- Conducted regular training sessions for clients on product features.
General Manager
Lake Elsinore CDJR
Lake Elsinore, California
05.2019 - 01.2025
- Formulated and implemented strategic plans that consistently surpassed sales goals.
- Surpassed volume gross and customer satisfaction targets aligned with budget forecasts.
- Implemented strategies that drove sales growth and improved customer experience.
- Oversaw daily operations to ensure smooth dealership functionality.
- Managed staff scheduling and performance evaluations for all departments.
- Fostered positive work environment through team building activities that enhanced interdepartmental collaboration.
- Coached team members, enhancing overall efficiency and performance.
- Conducted daily planner reviews to ensure team accountability.
- Diagnosed operational weaknesses and initiated improvements that streamlined processes.
Director of Finance
Larry H. Miller
03.2017 - 04.2019
- Directed financial planning and analysis across diverse business segments.
- Surpassed sales and profitability targets through strategic initiatives.
- Analyzed market trends, identifying and prioritizing growth opportunities.
- Secured approvals by structuring effective deals, facilitating strategic partnerships.
- Trained and coached team members, improving overall team capabilities.
- Ensured compliance with regulations throughout operations.
General Sales Manager
Pedder Auto Group
03.2014 - 02.2017
- Led sales operations, resulting in significant revenue growth
- Analyzed data to enhance sales strategies and target key opportunities
- Developed high-performing teams
- Improved customer retention through tailored engagement initiatives
- Increased operational efficiency
Education
Marketing Management
University of Redlands
Redlands, CA01-2014
Skills
- Sales leadership
- Automotive sales and finance
- Strategic planning
- Customer retention strategies
- Performance management
- Market analysis
- Process improvement
Timeline
Client Success Manager
Cox Automotive
05.2025 - Current
General Manager
Lake Elsinore CDJR
05.2019 - 01.2025
Director of Finance
Larry H. Miller
03.2017 - 04.2019
General Sales Manager
Pedder Auto Group
03.2014 - 02.2017
Marketing Management
University of Redlands