Michael Gibbs

Troy,MO

Summary

Dynamic leader with extensive supervisory experience in custodial services. Specialized in quality assurance and team training to enhance operational efficiency. Committed to delivering exceptional service and maintaining high standards of safety and compliance.

Overview

years of professional experience

Work History

Owner / Operator

Professional Cleaning Service

Troy, Missouri

09.1990 - Current

Provided janitorial services across 50+ locations, ensuring consistent quality and client satisfaction.
Assess client business needs to recommend tailored custodial resources and service strategies.
Set pricing structures based on market analytics and emerging trends.
Trained teams on operations, procedures, and techniques specific to each job site.
Prepared weekly schedules to guarantee proper coverage across all locations.
Ensured compliance with health and safety regulations in cleaning procedures.
Established long-term customer relationships through excellent service and rapid issue resolution.

Director of Custodial Services

Lindenwood University / Westminster College

St. Charles / Fulton, Missouri

03.2018 - 02.2023

Established and enforced procedures and work standards to enhance team performance and safety.
Managed employees across multiple shifts, overseeing daily progress reports and coordinating project planning to ensure timely completion.
Supervised and scheduled all summer cleaning, including Academic buildings, dorms and housing throughout campus.
Conducted weekly inspections to uphold cleanliness standards and address any compliance issues promptly.
Collaborated with departments to streamline workflow and enhance operational effectiveness across services.
Delegated tasks to staff, setting clear priorities and goals for improved efficiency.
Recruited and hired new employees, providing leadership insights and mentoring on company programs.
Maintained monthly budget, managing payroll and consumable expenses effectively.
Standardized purchasing of equipment, tools, and supplies to control costs.

Assistant Director of Custodial Services

Wentzville R-IV School District

Wentzville, Missouri

09.2010 - 11.2016

Administered schedules and procedures for regular, ongoing custodial care of all school and office facilities in the district.
Coordinated schedules for over 130 custodial staff and managed substitutions for vacancies to maintain staffing levels.
Developed and supervised summer cleaning programs and schedules to enhance facility readiness for the upcoming school year.
Facilitated ongoing communication with building administration to ensure alignment on custodial needs.
Monitored custodial supplies and equipment to be used, maintained an appropriate inventory.
Assisted in recruiting and screening of new applicants.

Education

HVAC Certificate -

Lewis And Clark Career Center

St. Charles, MO

12-1999

Private Law Enforcement Certificate -

Tarkio College

St. Louis, MO

02-1988

Skills

Adaptability and flexibility
Time management
Communication skills

Floor maintenance proficiency
Attention to detail
Customer relationship management

Timeline