Michael Gilkey
Parrish,FL
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Server
Ferraros Italian grille
Parrish, FL
10.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, balancing customer needs and restaurant workflow.
- Collaborated with kitchen staff to synchronize food preparation and service timing.
- Trained new servers on menu items, point-of-sale systems, and standard operating procedures.
Grounds Crew Member
Royal Tree Services
Parrish, FL
04.2025 - 09.2025
- Operated landscaping equipment to maintain grounds and enhance aesthetic appeal.
- Assisted in tree trimming and pruning to promote healthy growth and safety.
- Collaborated with team members to execute daily maintenance tasks efficiently.
- Learned safety protocols and proper handling of tools for effective operation.
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Comfortable working at high altitudes and/or with ladders.
Busser, Expo
Ferraros Italian Grille
Parrish, FL
08.2021 - 04.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver orders accurately and promptly.
- Assisted in training new team members on restaurant protocols and service standards.
- Managed multiple tables efficiently during peak hours, maintaining attention to detail.
- Recommended menu items based on guest preferences, enhancing overall satisfaction.
- Resolved customer complaints professionally, ensuring repeat business opportunities.
- Cultivated warm relationships with regular customers.
Timeline
Server
Ferraros Italian grille
10.2025 - Current
Grounds Crew Member
Royal Tree Services
04.2025 - 09.2025
Busser, Expo
Ferraros Italian Grille
08.2021 - 04.2025
High School Diploma -
Parrish Community High School
08.2020 - 05.2024
EPA 608 Universal -
American Vocational Academy
Nate - HVAC
American Vocational Academy
Education
EPA 608 Universal -
American Vocational Academy
Nokomis, FLNate - HVAC
American Vocational Academy
Nokomis, FLHigh School Diploma -
Parrish Community High School
Parrish, FL 08.2020 - 05.2024