Michael Gills
Groveland,FL
Summary
Quality-driven individual focused on keeping business agile and efficient in changing market conditions. Offering 12 years of vast experience hiring and training staff, optimizing workflows and increasing team productivity. Diplomatic and motivational leader with good relationship-building and decision-making abilities.
Overview
23
23
years of professional experience
Work History
Account Manager
Talent Corps
09.2022 - Current
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic account plans to drive revenue growth.
- Collaborated with cross-functional teams to deliver customized solutions.
- Analyzed market trends to identify opportunities for client expansion.
Operations Manager
U.S. Marine Corps
10.2019 - 10.2021
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Sales Trainer
U.S. Marine Corps
04.2017 - 09.2019
- Created and coordinated group training classes in alignment with company sales objectives.
- Evaluated training programs to determine effectiveness and increase employee retention.
- Created customized courses for distributors and customers to introduce relevant features and benefits of products.
- Spearheaded educational training workshops and product presentations.
Office Manager
U.S. Marine Corps
06.2016 - 03.2017
- Implemented corporate or departmental policies, procedures and service standards in conjunction with management.
- Implemented and maintained company protocols to facilitate smooth daily activities.
U.S Marine
U.S. Marine Corps
09.2002 - 05.2016
- Held Various possisions throughout the Marine Corps to Include, Combat Team Leader, Fire Support, and Recruiter.
Education
High School Diploma -
Powhatan High School
Powhatan, VASkills
- Team Leadership
- Employee Development
- Managing Operations and Efficiency
- Onboarding and Orientation
- Teamwork and Collaboration
- Training team members
- Performance Evaluations
- Training and Development
- Team Building
- Recruitment and Hiring
- Work Planning and Prioritization
- Complex Problem Solving
- Employee Coaching and Motivation
- Administration and Reporting
- Workforce Management
- Sales
Education and Training
other
Timeline
Account Manager
Talent Corps
09.2022 - Current
Operations Manager
U.S. Marine Corps
10.2019 - 10.2021
Sales Trainer
U.S. Marine Corps
04.2017 - 09.2019
Office Manager
U.S. Marine Corps
06.2016 - 03.2017
U.S Marine
U.S. Marine Corps
09.2002 - 05.2016
High School Diploma -
Powhatan High School