Michael Goddard
McHenry,IL
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Merchandiser
Breakthru Beverage Illinois
Cicero, IL
01.2023 - Current
- Developed and implemented merchandising strategies to optimize product placement and visibility.
- Analyzed sales data to identify trends, driving inventory decisions and promotional activities.
- Collaborated with sales team to create compelling in-store displays that enhanced customer engagement.
- Trained and mentored junior merchandisers on best practices and company standards for product presentation.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Collaborated with sales teams to enhance promotional displays and drive customer engagement.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Improved product visibility by strategically organizing merchandise on showroom floors.
Manager
Woodmans Food Markets
Lakemoor
08.2019 - 01.2023
- Worked with sales reps and their managers to develop programming for individual brands, based on seasons, pricing and promotions, such as tastings and mail in/IRC's
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Controlled costs and optimized spending via capital assets, inventory purchasing.
Assistant Manager
Woodmans Food Markets
Lakemoor
08.2019 - 01.2020
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Driver
Priority Products
Saint Charles, IL
07.2017 - 08.2019
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Education
Automotive - Automotive
Universal Technical Institute of Illinois
Lisle, IL02-2009
Skills
- Managing Employee Relations
- Beverage Management
- Managing Cash
- Strategic Planning
- Advertising Marketing
- Performance Tracking and Evaluations
- Customer Service
- Trained New Staff Members
- Managed Inventory
Accomplishments
- Received employee of the month in December 2019
Plan
30/60/90 day plan
-30 days
Get to know the customers wants and needs, sales driver checks daily to check for out of stocks on product, needs for wine and certain varietals and price points. As well as checking spirits for any opportunities in category and price point. Learn Breakthru Beverage's ways of working, brands that are sold and competition. Working on stores visibility using POS and displays to drive business for the store. Making sure the current inventory is being rotated.
-60 days
Come up with programming to help customers more through current product. Consulting customer with managing inventory levels and discuss ways to promote and market the store and brands.
-90 days
Continuing with the 30/60 day plans to keep business smooth and working more towards developing a relationship with the customers and knowing more what sells in the stores and what sells in the demographics. What the customer whats to bring into the store and making sure displays are in prime position for the best sales.
Timeline
Merchandiser
Breakthru Beverage Illinois
01.2023 - Current
Manager
Woodmans Food Markets
08.2019 - 01.2023
Assistant Manager
Woodmans Food Markets
08.2019 - 01.2020
Driver
Priority Products
07.2017 - 08.2019
Automotive - Automotive
Universal Technical Institute of Illinois