Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Goepel

Staunton,VA

Summary

As an accomplished and dedicated employeee, I consistently strive to exceed client expectations through unparalleled customer service and innovative solutions. My proactive approach has earned commendations from both peers and management, fostering lasting relationships built on trust and satisfaction. A proven leader in driving customer engagement, I leverage a deep understanding of market trends to tailor experiences that resonate uniquely with each client, ensuring their needs are met with precision and care. My track record of success is defined by my commitment to excellence, attention to detail, and ability to adapt swiftly in dynamic environments. By championing collaboration and continuous improvement, I contribute to the achievement of organizational goals while delivering exceptional value and maintaining a focus on sustained growth.

Overview

1
1
year of professional experience

Work History

Amazon Associate

Amazon
Fishersville, VA
07.2024 - Current
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Processed shipments received from vendors according to established protocols.
  • Able to stay on task for a 10-hour shift.
  • Consistently talking and doing projects for management.
  • Directly handling any managerial issue and/or task.
  • Re-established safety policies and was able to consistently and effectively communicate with the establishment's Senior Operations about issues and quality.
  • Able to effectively maintain and excel above the required rates of the Fulfillment center.
  • Ability to fix and quickly solve technological problems

Fedex Trainer

FedEx
Verona, VA
02.2024 - 06.2024
  • Conducted onboarding sessions to orient new staff members about company policies and procedures.
  • Able to repair and reboot handheld scanners
  • Provided feedback on employee performance based on observed results during training sessions.
  • Offered an introductory course to all new employees, teaching them how to handle packages while loading trucks and trailers.
  • I consistently was the employee with the highest accuracy in the building, which involved scanning 100% of the boxes I loaded. I had experiences with 5,000-6,000 boxes in a short time frame while the facility was pushing out only 24,000 boxes a day.
  • I was able to stay on task while conveyor belts never stopped.

UPS Associate

Ups Store
Harrisonburg, Virginia
10.2023 - 02.2024
  • Verified credit card charges against purchase receipts for accuracy.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • I worked on Zebra printers and computers, installed new software, and was able to fix any discrepancies in the scanners that we used.
  • Processed shipments received from vendors according to established protocols.
  • Operated equipment such as scanners and scales correctly during the checkout process.
  • Offered ample amounts of customer service to customers when needed.
  • Counted and kept cash registers full with the correct amount of money when opening and closing the store.
  • Operated and handled training for new employees.

Education

Advanced Diploma -

Wilson Memorial High School
Fishersville, VA
05-2023

High School Diploma -

Shenandoah Valley Governors School
Fishersville
05-2023

Some College (No Degree) - Pastoral Studies

Veritas Baptist College
Fredericksburg, VA

Skills

  • Workplace Safety
  • Data Entry
  • Preparing reports
  • Program Support
  • Cash Handling
  • Management Support
  • Coding
  • Supporting sales staff
  • New Hire Training
  • Issue Resolution
  • Computer Skills
  • Customer Service

Timeline

Amazon Associate

Amazon
07.2024 - Current

Fedex Trainer

FedEx
02.2024 - 06.2024

UPS Associate

Ups Store
10.2023 - 02.2024

Advanced Diploma -

Wilson Memorial High School

High School Diploma -

Shenandoah Valley Governors School

Some College (No Degree) - Pastoral Studies

Veritas Baptist College
Michael Goepel