Summary
Overview
Work History
Education
Skills
Timeline
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Michael Goldberg

Winfield,NJ

Summary

Well-qualified Real Estate Agent and former Corrections Officer with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

17
17
years of professional experience

Work History

Ramp Agent

UPS
11.2022 - Current
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Licensed Real Estate Agent

Prominent Properties Sotheby's
09.2022 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Advised and informed prospective clients on current market activities and conditions.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Wrote contracts to outline sales and purchases of properties.
  • Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.

Correction Officer

Essex County Department Of Corrections
05.2021 - 06.2022
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Oversaw and maintained custody of up to 128 inmates in maximum security.
  • Automated document flow by ensuring log books and medical files were maintained with 100% accuracy.

Correction Officer

Union County Department Of Corrections
11.2015 - 05.2021
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Authored incident reports for management on violations and discrepancies.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.

Front End Manager

Pathmark Supermarket
06.2007 - 09.2015


  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Oversaw cashier operations, bookkeeping and security.
  • Coached employees through day-to-day work and complex problems.
  • Recorded financial transactions and performed account reconciliations.
  • Monitored cash drawers in up to 12 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Education

No Degree - Criminal Justice

Kean University
Union, NJ

Skills

  • Emergency Situations
  • Operational Efficiency
  • Regulatory Compliance
  • De-Escalating Conflicts
  • Behavioral Observations
  • Computer Proficiency
  • Report Preparation and Analysis
  • Nonverbal Communication Skills
  • Client Management
  • House Showings
  • Buyer Seller Agreements

Timeline

Ramp Agent

UPS
11.2022 - Current

Licensed Real Estate Agent

Prominent Properties Sotheby's
09.2022 - Current

Correction Officer

Essex County Department Of Corrections
05.2021 - 06.2022

Correction Officer

Union County Department Of Corrections
11.2015 - 05.2021

Front End Manager

Pathmark Supermarket
06.2007 - 09.2015

No Degree - Criminal Justice

Kean University
Michael Goldberg