Critical-thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Overview
35
35
years of professional experience
Work History
Ramp Agent
Unifi
Greensboro, NC
06.2017 - Current
Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
Followed safety procedures such as using reflective gear while working on the ramp.
Checked flight manifests to ensure accuracy of luggage loaded onto planes.
Organized baggage carts for loading onto planes accurately according to airline specifications.
Communicated effectively with ground crew members to ensure smooth operation of flights.
Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
Verified correct labeling of containers containing hazardous materials for transport on planes.
Performed pre-flight maintenance checks such as tire pressure and fuel levels on ground service equipment.
Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Handled passenger luggage, mail, and cargo by safety and privacy protocols.
Positioned and pushed aircraft from remote airport locations to specified areas for operation.
Maintained on-time connections by guiding aircraft to and from gate positions.
Collected, sorted, and checked baggage tags against flight lists.
Maintained clear communication with team members and supervisors using radios and hand signals.
Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
Participated in team meetings to discuss performance, safety, and operational improvements.
Assisted passengers with special needs or requests regarding their baggage.
Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
Worked in various weather conditions to ensure continuous airport operations.
Participated in regular safety drills and training sessions.
Adhered to strict timelines for the turnaround of flights.
Conducted thorough inspections of baggage and cargo for security compliance.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Resolved issues related to misplaced or lost baggage.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Deputy Sheriff
Forsyth County Sheriffs Office
Winston-Salem, NC
06.1997 - Current
Assisted in the organization and implementation of community outreach programs to raise awareness about public safety.
Conducted traffic stops, issued citations, and made arrests when necessary.
Maintained order in courtrooms by identifying disturbances and taking appropriate action.
Investigated criminal activity such as assaults, burglaries, robberies, and thefts.
Prepared detailed written reports documenting incident information and investigative activities.
Responded to emergency calls for service involving domestic disputes or other potentially hazardous situations.
Patrolled assigned areas to detect suspicious activity and enforce laws and regulations.
Adhered to departmental policies and procedures while performing job duties.
Professionally interacted with citizens during routine patrols, or while responding to calls for service.
Interviewed witnesses and victims of crimes to obtain additional information regarding incidents under investigation.
Developed relationships with members of the community through participation in various events or activities.
Performed administrative tasks such as completing paperwork and filing documents.
Partnered with team members to implement service initiatives and achieve team objectives.
Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
Saved time through effective emergency issue resolution.
United States Army
United States Army National Guard
Winston-Salem
08.1993 - 08.1997
Responded to potentially unsafe and dangerous situations and recommended relevant courses of action.
Monitored buildings and grounds by examining doors, windows, and gates to confirm locked and secured status.
Escorted or drove motor vehicles to transport individuals to specified locations, or to provide personal protection.
Attended training sessions to maintain knowledge of updated company policies and procedures.
Coordinated with law enforcement and emergency responders during incidents and emergencies.
Drove and operated vehicles to patrol designated areas.
Assisted in the evacuation of buildings in cases of emergency.
Conducted security checks over a specified area.
Maintained high levels of alertness throughout shifts.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
US Army Paratrooper
US Army
08.1989 - 08.1993
Maintained and inspected parachutes, harnesses, and other related equipment to ensure proper functioning.
Conducted physical readiness training for airborne operations.
Mastered techniques for executing successful landings under difficult conditions.
Adhered to safety protocols when performing hazardous airborne tasks such as low level jumps or HALO and HAHO missions.
Responded quickly to emergency situations by deploying additional personnel or resources as needed.
Assisted with emergency response and evacuations.
Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
Maintained peak physical condition to stay ready for challenging missions.
Cleaned and maintained weaponry following official procedures for optimum reliability.
Kept vehicles and critical equipment in peak operating condition with consistent upkeep.
Moved quickly on foot to reinforce formations and carry out attacks.
Delivered mission-critical support to forward troop positions needing food, equipment and ammunition.
Education
Criminal Justice
Forsyth Technical Community College
Skills
Baggage Management
Ramp Checklist Completion
Security processes
Hazardous Materials
Baggage Service Collaboration
TSA Collaboration
Emergency Situations
Court Proceedings
Subpoena Delivery
Safety and Security
Incident Investigation
Information Verification
Work Preference
Work Type
Full TimePart Time
Location Preference
On-Site
Important To Me
Work-life balanceFlexible work hoursCompany Culture