Summary
Overview
Work History
Skills
Timeline
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Madison Belle Cowell

Woodland Hills,CA

Summary

Reliable and hardworking, work autonomously or in teams to serve customers. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

8
8
years of professional experience

Work History

Bartender Shift Manager

Santa Monica Whaler
Santa Monica, CA
05.2021 - 06.2024
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Assisted in setting up the bar for service shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.

.

Server & Server Manager

Cafe on 27
Topanga, CA
03.2019 - 03.2021
  • Managed staff scheduling and training for new hires.
  • Took orders from customers accurately and in a timely manner.

Server, Host, and Busser

Pedalers Fork
Calabasas, CA
02.2017 - 02.2019
  • Greeted guests and provided menus.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Delivered food orders promptly and courteously.

Server

Humble Bee Cafe
Encino , CA
01.2018 - 01.2019
  • Took orders for food and drinks and delivered them to guests.

Server

Juicy Ladies
Woodland Hills, CA
01.2016 - 07.2017
  • Operated cash register and took orders.

Skills

  • Upselling strategies
  • Employee Coaching
  • Toast POS System
  • Food Running
  • Food Service
  • Bartending
  • Menu Memorization
  • Engaging personality
  • New Hire Training
  • Handling Difficult Customers
  • Anticipating guest needs
  • Staff Management
  • Professional Appearance

Timeline

Bartender Shift Manager

Santa Monica Whaler
05.2021 - 06.2024

Server & Server Manager

Cafe on 27
03.2019 - 03.2021

Server

Humble Bee Cafe
01.2018 - 01.2019

Server, Host, and Busser

Pedalers Fork
02.2017 - 02.2019

Server

Juicy Ladies
01.2016 - 07.2017
Madison Belle Cowell