Michael Goldsmith
WOOSTER
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 23-year career. Loyal manager with strategic and analytical approach to solving problems, bringing in new relationships and accomplishing targets. Talented in identifying and capitalizing on emerging market trends and opportunities.
Overview
22
22
years of professional experience
Work History
Broker Relationship Manager Ohio
Humana
07.2011 - Current
- Build and execute sales and marketing strategies to grow sales with External Partner Agencies and Agents
- Build and execute an agent engagement model to maximize recruiting efforts, streamline onboarding process, provide high quality agent education, and implement grass roots marketing initiatives to enhance sales
- Helped lead Ohio market to key accomplishments including reaching 178k membership threshold, being the #1 Carrier in growth in 2023, achieving AEP sales over 37k per year since 2018 selling season.
- Received 2017 and 2018 Presidents Club Award as an agent and was the 2018 #1 sales agent for Humana in Ohio for MAPD sales.
- Networked to identify potential new clients and expand geographic territories.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Senior Sales Agent
Monumental Life Insurance
09.2010 - 07.2011
- Hired and trained new agents with a defined sales territory
- Identified and solicited prospects to sell Final Expense and Annuities
- Sold multiple lines of insurance products to customers.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Insurance Sales Representative
AAA Insurance
01.2009 - 09.2010
- Identified and solicited sales prospects from various sources
- Explained Homeowners and Auto Insurance Policies to AAA members
- Sold multiple lines of insurance products to customers.
- Boosted client retention rates by providing exceptional customer service and addressing concerns promptly.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and promoting overall satisfaction.
- Researched and identified potential new markets.
Regional Manager NE Ohio
Hope Planning Group
01.2002 - 01.2009
- Cultivated interpersonal skills by building positive relationships with others.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Engaged with customers to build rapport and loyalty.
Education
Business Administration -
Malone University
06.2015
High School Diploma -
Stow High School
05.1993
Skills
- Strong presentation skills
- Marketing Strategies
- Market Trends Analysis
- Market Research
- Strategic Planning
- Relationship Building
- Team Collaboration
- Critical Thinking
- Relationship Management
- Decision-Making
- Team Leadership
- Compliance adherence
Timeline
Broker Relationship Manager Ohio
Humana
07.2011 - Current
Senior Sales Agent
Monumental Life Insurance
09.2010 - 07.2011
Insurance Sales Representative
AAA Insurance
01.2009 - 09.2010
Regional Manager NE Ohio
Hope Planning Group
01.2002 - 01.2009
Business Administration -
Malone University
High School Diploma -
Stow High School