Michael Gomez
San Antonio,TX
Summary
Dynamic Warehouse Lead at Apple Moving with strong supervisory experience and a proven track record in logistics coordination. Expert in optimizing workflow and enhancing team flexibility through effective cross-training. Committed to delivering exceptional customer service and resolving issues efficiently, ensuring smooth operations and a positive environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Apple Moving
08.2024 - 04.2025
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
Retail Sales Associate
Target
05.2023 - 07.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor Of Computer Information Systems - Cyber Security
ECPI University
Virginia Beach, VASkills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Shipping and receiving
- Product packaging
- Logistics coordination
- Equipment operation
- Problem-solving
Certification
Forklift Certification
DOT Certification
Timeline
Warehouse Lead
Apple Moving
08.2024 - 04.2025
Retail Sales Associate
Target
05.2023 - 07.2024
Bachelor Of Computer Information Systems - Cyber Security
ECPI University