MICHAEL GOMEZ

Miami

Summary

Bilingual aspiring health care professional with experience in patient support, medical office operations, scheduling, insurance verification, and customer service. Experienced in hospital and medical office environments with strong patient communication skills. Seeking to continue growing in the medical field while providing excellent patient care.

Overview

years of professional experience

Work History

Front Desk / Patient Scheduler

Miami Sports Medicine

04.2025 - Current

Schedule appointments and maintain accurate patient information
Assist with patient check-in and front desk operations and check out
Verify insurance and communicate with insurance companies and medical offices
Support providers and staff with daily office operations
Obtaining authorizations for X-rays and injections and referrals
Medical floating when necessary

Sales Associate

New Balance

01.2024 - 08.2024

Provided excellent customer service and assisted with customer needs
Handled transactions and supported store operations
Developed strong communication and multitasking skills

Patient Transporter

Baptist Hospital

04.2022 - 08.2023

Safely transported patients throughout hospital departments
Assisted healthcare staff with patient support needs
Communicated with patients, nurses, and hospital personnel
Maintained patient comfort, safety, and privacy

Team Member

Papa John's

12.2021 - 03.2022

Provided customer service and supported daily operations
Maintained a clean and organized work environment

Education

High School Diploma - Healthcare Career Development

Palmglades Prep

Miami, FL

06.2021

Skills

Patient Care & Support
Medical Office Administration
Patient Check-In and check out
Insurance Verification
Medical Terminology
HIPAA & Patient Privacy Awareness
EMR/EHR Familiarity

Provider & Patient Communication
English/Spanish Bilingual
Strong organization
Patient registration
Appointment scheduling
Records management
Office workflow support

Languages

English

Native or Bilingual

Spanish