Michael Goncalves

• Experienced professional with a solid career in Purchasing and Contracts department operations and routines, with a strong focus on technology for call center and telecommunications companies. Key user and SAP Ariba trainer, with a robust academic background, including a Master's in Purchasing Management, a Bachelor's in Business Administration, and a degree in IT. Currently pursuing a Master of Computer Information Systems, further enhancing expertise in technology and systems management.

• 15+ years of experience in administrative activities related to Purchasing and Contracting, including as a Global Manager responsible for purchasing planning and operations, global purchasing policies, supplier relationships, and training programs.
• Multilingual communication skills in Portuguese, English, and Spanish.
• Expertise in purchasing planning, management, and operations, including: Requisition processes (RFI, RFQ, and RFP). Analysis of historical and forecasted data for spend categories. Demand patterns and market trends analysis.
• Advanced knowledge in Strategic Sourcing and Supplier Management, with experience in: Evaluation methods such as Kraljic, TCO, and AHP. Supplier selection and prioritization processes.
• Proficiency in technology and software, including: Advanced MS Office and operating systems knowledge. SAP MM (Purchasing module) and ARIBA implementation across 13 countries (Ariba Buying, Network, Contracts, Sourcing, and SLP modules). Key User and trainer for Ariba modules across Latin America, delivering in-person training in Spain, Brazil, and Mexico.
• Entrepreneurial Experience: Since 2019, I have managed my own business, helping Brazilians worldwide find the best deals and shopping conditions in the United States. This includes: Providing personalized guidance for purchasing strategies and optimizing costs. Supporting clients with market insights, product sourcing, and shipping solutions. Building strong relationships with a global client base, leveraging cross-cultural communication skills.
• Strong leadership and team management skills. Experienced in situational leadership, team motivation, and delivering constructive feedback. Flexible, adaptable to market changes, and willing to travel.
• Based in Davenport, Florida, US since October 2018.

• Management Fundamentals

- University of Pennsylvania

• Supply Chain Planning

- University of California, Irvine

• Investment Risk Management

- Coursera