Michael Gonzalez
Spokane Valley,WA
Summary
Over the past decade, I have dedicated myself to continuous learning and professional growth at Eastern State Hospital. My primary focus has been working directly with patients on the wards, where I have accumulated extensive experience and knowledge in behavioral management and patient care.
Through hands-on experience, I have gained a deep understanding of the operational dynamics within the hospital wards. I have encountered a diverse range of scenarios and challenges, honing my ability to adapt and respond effectively in various situations.
I am confident that my background in working directly with patients, coupled with my familiarity with ward operations, positions me as a valuable asset to the Behavioral Management Team. I am eager to leverage my skills and contribute to the team's success as a dedicated and capable team player.
Overview
11
11
years of professional experience
Work History
FORENSIC CARE ASSOCIATE 3
Eastern State Hospital
01.2024 - Current
- Remained alert to problems or health issues of clients and competently responded.
- Maintained accurate documentation of patient information, vital signs, and progress notes for effective communication among healthcare team members.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Responsibilities: Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client
- Ensured safety of all clients through continuous observation and monitoring during shift hours
- Instruct new employees on protocols to use when interacting with psychiatric patients
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Mental Health Technician 3
Eastern State Hospital
07.2023 - 01.2024
- Responsibilities: Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client
- Ensured safety of all clients through continuous observation and monitoring during shift hours
- Instruct new employees on protocols to use when interacting with psychiatric patients
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Mental Technician 2
Eastern State Hospital
02.2020 - 07.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
Mental Health Technician 1
Eastern State Hospital
09.2014 - 02.2020
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Program Manager
PNW Helping Hands
07.2013 - 10.2014
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Mentored and coached staff to improve performance and interactions with residents.
Education
Deer Park High School
Deer Park, WA06.2010
Timeline
FORENSIC CARE ASSOCIATE 3
Eastern State Hospital
01.2024 - Current
Mental Health Technician 3
Eastern State Hospital
07.2023 - 01.2024
Mental Technician 2
Eastern State Hospital
02.2020 - 07.2023
Mental Health Technician 1
Eastern State Hospital
09.2014 - 02.2020
Program Manager
PNW Helping Hands
07.2013 - 10.2014
Deer Park High School