Michael Gonzalez

Fire control workers, under immediate supervision, cut and remove brush from roadsides, fire roads, and fuel breaks using hand and power tools; perform routine maintenance and janitorial duties at fire facilities; perform manual tasks involved in fire control; respond to fire alarms and other emergency calls to protect life and property; and occasionally work in hazardous conditions, performing related work as required.

Fire Control Worker for Ventura County Fire Department

• Responded to wildland fires, executing fire suppression tactics such as fire line construction, controlled burns, and direct fire attack.
• Operated and maintained firefighting equipment, ensuring readiness for rapid deployment.
• Collaborated with firefighting teams and other agencies to coordinate effective fire suppression strategies.
• Participated in rigorous training programs to maintain high levels of fitness and proficiency in firefighting techniques.
• Assisted in post-fire recovery efforts, including erosion control and vegetation management.
• Engaged in community outreach and education initiatives to promote fire prevention and safety.
• Adhered to strict safety protocols and guidelines, ensuring the safety of the crew and the public during firefighting operations.

Wildland Firefighter, Hotshot Crew.

• Engaged in frontline fire suppression activities, including constructing fire lines, cutting down trees, and clearing vegetation.
• Operated specialized firefighting tools and equipment, ensuring readiness and effectiveness in high-intensity situations.
• Collaborated closely with team members to implement strategic firefighting tactics, and ensure crew safety.
• Participated in extensive physical training and drills to maintain peak physical condition and operational readiness.
• Conducted post-fire rehabilitation efforts, such as soil stabilization and erosion control, to restore affected areas.
• Responded to emergency calls, and provided support in various fire management and mitigation activities.
• Adhered to strict safety protocols and guidelines, minimizing risks, and ensuring successful mission outcomes.

Wildland Firefighter, Engine Crew, Big Tujunga Canyon Rd. Southern California.

• Operated and maintained firefighting engines, ensuring that the equipment was in optimal condition for rapid response.
• Responded to wildland fires, utilizing water and foam to suppress and control fire spread.
• Conducted fire line construction and mop-up operations to secure fire perimeters, and prevent re-ignition.
• Collaborated with other firefighting crews and agencies to coordinate effective fire suppression strategies.
• Participated in regular training sessions to stay updated on firefighting techniques and safety protocols.
• Assisted in community outreach and education programs to promote fire prevention and safety awareness.
• Maintained physical fitness and readiness for deployment in challenging, hazardous conditions.

Server at Kalaveras Restaurant.

- Provided exceptional customer service in a fast-paced dining environment, ensuring guest satisfaction through attentive, and personalized service.

- Efficiently managed multiple tables and handled high-volume orders, maintaining accuracy and timeliness.

- Demonstrated extensive knowledge of menu items, including food and beverage pairings, to assist guests in making informed dining choices.

- Handled cash and credit transactions, balancing registers at the end of shifts with precision and accountability.

- Collaborated with kitchen staff to ensure timely and accurate delivery of orders, maintaining a smooth workflow during peak hours.

- Maintained a clean and organized work area, adhering to health and safety standards.

- Assisted in training new staff members, sharing best practices, and fostering a team-oriented environment.

Wildland Firefighter Handcrew Member, Oregon.

• Engaged in fire suppression activities, including constructing fire lines, clearing brush, and extinguishing hotspots.
• Operated and maintained firefighting equipment and tools, ensuring readiness for deployment.
• Collaborated with team members to execute strategic firefighting tactics, and ensure crew safety.
• Participated in physical training and drills to maintain high levels of fitness and preparedness.
• Assisted in post-fire rehabilitation efforts, including soil stabilization and reforestation projects.
• Responded to emergency calls and provided support in various fire management activities.
• Adhered to safety protocols and guidelines, minimizing risks and ensuring effective operations.

Technician, Valvoline Instant Oil Change

• Performed oil changes and routine maintenance on a variety of vehicles, ensuring efficient and high-quality service.
• Conducted thorough vehicle inspections, identifying and reporting any potential issues to customers.
• Provided excellent customer service by explaining services, answering questions, and offering recommendations.
• Maintained a clean and organized work area, adhering to safety and environmental regulations.
• Collaborated with team members to ensure smooth and timely service delivery.
• Managed inventory of oil, filters, and other supplies, ensuring all necessary items were in stock.
• Participated in ongoing training programs to stay updated on automotive maintenance techniques and best practices.

Recreation, City of Whittier Parks & Recreation.

• Organized and facilitated recreational programs and activities for community members of all ages.
• Assisted in the planning and execution of special events, including sports tournaments, community festivals, and holiday celebrations.
• Provided excellent customer service by answering inquiries, registering participants, and addressing any concerns.
• Ensured the safety and cleanliness of recreational facilities, performing regular inspections and maintenance tasks.
• Collaborated with other staff members and volunteers to create a welcoming, engaging environment for participants.
• Managed equipment and supplies inventory, ensuring all necessary items were available and in good condition.
• Promoted community engagement and participation through outreach and marketing efforts.

• Painted walls.
• Painted door frames.
• Prepping to get ready to paint: doors, door handles, door hinges, ceiling fans, windows, tile floors, wooden floors, toilets, countertops, showers, tile walls, hallways, carpets, outlets, light switches.
• Caulking, door frames, and wall frames.

Customer Service Representative, State Farm Insurance.

• Assisted clients with insurance inquiries, policy changes, and claims processing, ensuring a high level of customer satisfaction.
• Provided detailed information on various insurance products, helping clients understand their options, and make informed decisions.
• Processed new insurance applications, renewals, and cancellations accurately and efficiently.
• Maintained and updated customer records, ensuring data accuracy, and confidentiality.
• Collaborated with team members and other departments to resolve complex customer issues, and provide comprehensive support.
• Participated in training programs to stay updated on insurance products, policies, and industry regulations.
• Contributed to a positive and professional office environment, promoting teamwork, and excellent service.

• Provided excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction.
• Managed multiple tables efficiently during peak hours, maintaining a high level of organization and attention to detail.
• Mixed and served a variety of cocktails, beers, and other beverages, adhering to company recipes and standards.
• Handled cash and credit card transactions accurately and responsibly.
• Assisted in maintaining a clean and inviting atmosphere, including regular sanitization of tables and bar areas.
• Worked collaboratively with kitchen staff and other team members to ensure timely and accurate order delivery.

Host/Hostess,

• Welcomed guests warmly, and managed seating arrangements to optimize restaurant flow and minimize wait times.
• Answered phone calls, took reservations, and managed the reservation system efficiently.
• Assisted with bussing tables and resetting them quickly to accommodate new guests.
• Coordinated with servers and kitchen staff to ensure smooth operations and exceptional guest experiences.
• Handled guest inquiries and resolved any issues promptly and professionally.
• Contributed to a positive and energetic atmosphere, enhancing the overall dining experience.

Team Member, Jersey Mike's Subs.

• Provided exceptional customer service by greeting and assisting customers with their orders.
• Prepared and assembled sandwiches, and other menu items, according to company standards.
• Maintained cleanliness and organization of the work area, ensuring compliance with health and safety regulations.
• Operated cash registers, handled transactions, and managed the cash drawer accurately.
• Collaborated with team members to ensure efficient and smooth operation during peak hours.
• Assisted in training new employees, sharing best practices, and company procedures.
• Contributed to a positive and friendly work environment, promoting teamwork, and customer satisfaction.