Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Gonzalez

Middleton

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Donation Attendant/Multiple Departments

Goodwill
Middleton
10.2021 - Current
  • Collaborated with other staff members to ensure that all donations were processed efficiently and accurately.
  • Processed donor donations in a timely manner.
  • Processed and Priced Soft lines in a timely manner
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Performed other duties as assigned by management.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Issued receipts, refunds, credits or change due to customers.
  • Collected payments and provided accurate change.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions and orders.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

After Hours Stocker

Pick N Save
Madison
05.2018 - 05.2020
  • Faced products on shelves and displays to meet company policies.
  • Monitored expiration dates of stocked items, rotating oldest products first.
  • Operated forklift and pallet jack to transport heavy loads.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Replenished items to maintain stock availability.

Retail Sales Clerk

Potawatomi Hotel Casino
Milwaukee
12.2011 - 04.2020
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.

Receiving Associate

Menards
Rhinelander
09.2006 - 06.2007
  • Worked with inventory managers and unloaders to plan deliveries.
  • Coordinated warehouse organization scheme and product placements.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Compared shipping orders and invoices against contents received to verify accuracy.

Company Mascot

Liberty Tax Service
Madison
01.2003 - 04.2003
  • Maintained excellent attendance record, consistently arriving to work on time.

Customer Service Cashier

Kmart
Rhinelander
09.2000 - 08.2002
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.

Education

No Degree - Graphic Design

Nicolet Area Technical College
Rhinelander, WI

High School Diploma -

Rhinelander High School

Skills

  • Accurate money handling
  • Sales expertise
  • Cash register operations
  • Organization
  • Cash Handling
  • Merchandising ability
  • Customer service
  • Communication skills
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Time management
  • Teamwork and collaboration
  • Task prioritization
  • Multitasking capacity

Certification

  • fork lift trained and certified

Timeline

Donation Attendant/Multiple Departments

Goodwill
10.2021 - Current

After Hours Stocker

Pick N Save
05.2018 - 05.2020

Retail Sales Clerk

Potawatomi Hotel Casino
12.2011 - 04.2020

Receiving Associate

Menards
09.2006 - 06.2007

Company Mascot

Liberty Tax Service
01.2003 - 04.2003

Customer Service Cashier

Kmart
09.2000 - 08.2002

No Degree - Graphic Design

Nicolet Area Technical College

High School Diploma -

Rhinelander High School

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