Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Michael Gonzalez

Michael Gonzalez

Dallas

Summary

Strengths lie in adaptability, project management, and problem-solving skills. Successfully delivered projects on time, ensuring customer satisfaction. Known for creativity, communication skills and the ability to understand client needs accurately. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Freelancer/Contingent Worker/

Independent Contractor/Self-Employed/
Dallas
12.2011 - Current
  • Protected sensitive information in all communications to maintain confidentiality.
  • Assisted with administrative tasks, including document filing and photocopying.
  • Performed cleaning services for elders, including vacuuming, mopping, dusting, and errand running.
  • Monitored dog interactions to ensure safety of animals and humans.
  • Guided modifications of exercises based on injury or disability status.
  • Resolved customer issues promptly to promote high satisfaction with service.

Store Clerk/Receptionist/CashierTrainer/

Marital Aid Store
Dallas
03.2024 - 09.2024
  • Facilitated training for new employees on effective cash handling and POS systems.
  • Developed attractive displays to showcase seasonal promotions and special offers.
  • Implemented FIFO stocking procedures for efficient inventory management.
  • Ensured a clean, organized work environment consistently throughout shifts.
  • Checked pricing accuracy before merchandise was placed for sale.
  • Carried out opening and closing responsibilities, including register balance verification.
  • Adhered to legal standards when selling advertising services.
  • Reviewed customer feedback to identify opportunities for service improvement. (References Provided)

Grill Cook

Whataburger Restaurants LLC
Dallas
05.2022 - 06.2023
  • Executed grilling and deep frying techniques for various food items, including meats and potatoes.
  • Followed OSHA regulations while operating all kitchen equipment effectively.
  • Upheld cleanliness and orderliness throughout kitchen and dining facilities.
  • Prepared meals according to company specifications and quality guidelines.
  • Monitored food temperatures and conditions in cold-storage areas for safety.
  • Sanitized work area post-shift to reduce risks associated with foodborne pathogens.

Security Officer

Sercuritas
Manhattan
03.2008 - 12.2011
  • Formulated proactive measures to counter potential security threats or breaches.
  • Assisted in resolving conflicts between patients or visitors.
  • Performed manual inspections of bags to uncover prohibited items and contraband.
  • Provided a highly visible security presence to deter criminal activity and vandalism.
  • Maintained accurate shift logs, noting routine activities and critical incidents.
  • Informed violators of infractions and managed removal of unauthorized individuals.
  • Monitored building access during off-hours to thwart unauthorized entry.

Education

GED -

Port Jervis High School.
Port Jervis, NY
06-2006

Electrical Contruction -

Orange Ulster C-Tec Center
Goshen, NY
06-2005

Skills

  • Leadership coaching
  • Microsoft Office expertise and use
  • PPE safety measures implementation
  • Office 365 operations management
  • Personal trainer qualifications
  • Cash handling procedures
  • Sanitation compliance
  • Food safety standards
  • Allergy awareness education
  • Crisis intervention strategies
  • Customer service strategies
  • Attention to detail focus
  • Spanish translation
  • Dog training experience, dog handling knowledge (10) Plus years

Affiliations

  • Reading The Holy Bible, Audible, Self Help Books
  • Fitness Training and Dieting
  • Learning and Self Improvement
  • Mavis Beacon Teaches Typing
  • Chess, Rubiks Cube, Brain Games

Certification

  • Texas Food Manager Certification Expiration Date 07/06/2027 Certification # TX-FM-212263
  • Food Handler Training Course ANSI ACCREDITED Expiration Date 12/25/2025 Certification # L2S-FH-000027284976
  • Food Safety Management Principles Certification # 000019787961
  • Food Allergy Training ANSI ACCREDITED Expiration Date 01/16/2026 Certification # ANSI-FA-002057
  • Introduction to Computer Hardware and Software. CPD CERTIFIED
  • Diploma in Basic Guide to Microsoft Windows 11 for Beginners. CPD CERTIFIED
  • Diploma In Basics of American Sign Language. CPD CERTIFIED
  • Basics of Employment Law: UK and US. CPD CERTIFIED
  • How to Declutter and Organize Any Space. CPD CERTIFIED
  • Covid 19 Awareness. Certification # 00027389592
  • Handgun Safety Course.
  • Professional Bartending School (Club Drugs). Certification # PBCD10000044338
  • How to Clean and Set-up Your Fridge. CPD CERTIFIED
  • Food & Beverage: Takeout, Pickup, & Delivery (HASSA) Manager. Certification # 000027412385
  • Food & Beverage: Takeout, Pickup, & Delivery (HASSA) Employee. Certification # 000027412384
  • Food & Beverage: Takeout, Pickup, & Delivery (HASSA) Customer. Certification # 000027389591
  • T.A.B.C. Seller Training. Certification # 8798679 Expired 11/23/2003
  • Hilton University Level 1 Training.
  • Private Security Program Level 2. Certification # F00976 Date of Completion 12/14/2020
  • CPR/AED/First-Aid. Certification # 579ACD5 Expired 12/22/2022
  • Bloodborne Pathogens Infectious Disease Control Best Practices/ Precautions. Certification # F2FFFC59 Expired 12/20/2022

Timeline

Store Clerk/Receptionist/CashierTrainer/

Marital Aid Store
03.2024 - 09.2024

Grill Cook

Whataburger Restaurants LLC
05.2022 - 06.2023

Freelancer/Contingent Worker/

Independent Contractor/Self-Employed/
12.2011 - Current

Security Officer

Sercuritas
03.2008 - 12.2011

GED -

Port Jervis High School.

Electrical Contruction -

Orange Ulster C-Tec Center

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Michael Gonzalez