Michael Gorab
North Brunswick
Summary
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
8
8
years of professional experience
Work History
Caregiver
Public Partnerships LLC
10.2017 - 06.2024
- Company Overview: Managing & coordinating daily activities for client.
- Providing care & assistance to the elderly.
- Provide support. Complete tasks such as grocery shopping, meal prep, moderation & administration of medications, bathing, toileting and assisted transportation.
- Oversee compliance with healthcare protocols while ensuring high-quality care and client satisfaction.
General Warehouse Worker/Furniture Mover
Brook Furniture Rental, Distribution Center
04.2019 - 09.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Responsibilities include moving heavy furniture, assisting in relocations, and providing optimal customer service
Customer Service Associate
Wawa
07.2017 - 05.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handling & preparing delicious food.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Warehouse Associate
WorldPac
10.2017 - 04.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 150 pounds.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Customer Service Representative
Pizza Hut
08.2016 - 05.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Obtained food orders, prepared food, worked as part of a team to provide speed and accuracy of orders to all guests, worked POS while maintaining a clean work environment.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Associate of Science - Computer Science
Middlesex College
Edison, NJ12-2019
Skills
- Respectful and compassionate
- Elderly care
- Patient care
- Emotional support
- Loading and unloading
- Customer service
- Quick learner
- Punctuality
- Multitasking and organization
Timeline
General Warehouse Worker/Furniture Mover
Brook Furniture Rental, Distribution Center
04.2019 - 09.2019
Caregiver
Public Partnerships LLC
10.2017 - 06.2024
Warehouse Associate
WorldPac
10.2017 - 04.2018
Customer Service Associate
Wawa
07.2017 - 05.2018
Customer Service Representative
Pizza Hut
08.2016 - 05.2017
Associate of Science - Computer Science
Middlesex College
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