Michael Goudie
Ankeny
Summary
Proven customer service expert from Walmart, adept in fostering repeat business through trust and excellent service. Skilled in teamwork, problem-solving, and maintaining high standards of cleanliness, I significantly contribute to a positive customer experience. My adaptability and strong communication skills support team efforts and operational efficiency, driving success in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Cook
Hyperion Field Club
Johnston, IA
06.2025 - Current
- Prepared ingredients and menu items following established recipes and presentation standards.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Cook
McDonald's Restaurant
Ankeny, IA
01.2025 - 06.2025
- Prepared diverse menu items following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workspace to exceed health standards.
- Assisted in inventory management by tracking ingredient usage and minimizing waste.
- Collaborated with team members to ensure timely service during peak hours.
Garden Center Associate
Walmart
Boone, IA
02.2023 - 01.2025
- Increased repeat business through friendly interactions that fostered trust in our expertise.
- Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
- Supported successful store operations by maintaining clean, safe, and well-organized work environments.
- Collaborated with team members to execute seasonal promotions and events for increased foot traffic.
- Participated in ongoing training opportunities to stay current on industry knowledge and best practices within the field of horticulture.
Sandwich Artist
SUBWAY®Restaurants
Boone, IA
09.2022 - 02.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
Associate Of Applied Science - Culinary
Ankeny DMACC
Ankeny, IAHigh School Diploma -
Boone High School
Boone, IA05.2024
Skills
- First aid training
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Attention to detail
- Strong communication and interpersonal skills
- Problem-solving abilities
Certification
ServSafe Certified
Timeline
Line Cook
Hyperion Field Club
06.2025 - Current
Cook
McDonald's Restaurant
01.2025 - 06.2025
Garden Center Associate
Walmart
02.2023 - 01.2025
Sandwich Artist
SUBWAY®Restaurants
09.2022 - 02.2023
Associate Of Applied Science - Culinary
Ankeny DMACC
High School Diploma -
Boone High School