Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Goudie

Ankeny

Summary

Proven customer service expert from Walmart, adept in fostering repeat business through trust and excellent service. Skilled in teamwork, problem-solving, and maintaining high standards of cleanliness, I significantly contribute to a positive customer experience. My adaptability and strong communication skills support team efforts and operational efficiency, driving success in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Garden Center Associate

Walmart
02.2023 - 01.2025
  • Increased repeat business through friendly interactions that fostered trust in our expertise.
  • Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
  • Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
  • Supported successful store operations by maintaining clean, safe, and well-organized work environments.
  • Collaborated with team members to execute seasonal promotions and events for increased foot traffic.
  • Participated in ongoing training opportunities to stay current on industry knowledge and best practices within the field of horticulture.

Sandwich Artist

SUBWAY®Restaurants
09.2022 - 02.2023
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Collaborated with team members to maintain a smooth workflow during busy hours.

Education

Associate Of Applied Science - Culinary

Ankeny DMACC
Ankeny, IA

High School Diploma -

Boone High School
Boone, IA
05.2024

Skills

  • First aid training
  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Attention to detail
  • Strong communication and interpersonal skills
  • Problem-solving abilities

Certification

ServSafe Certified

Timeline

Garden Center Associate

Walmart
02.2023 - 01.2025

Sandwich Artist

SUBWAY®Restaurants
09.2022 - 02.2023

Associate Of Applied Science - Culinary

Ankeny DMACC

High School Diploma -

Boone High School

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Michael Goudie