Michael Gourley
Senior Mortgage Closer
New Albany,OH
Summary
Detail-oriented team player with strong organizational skills. Dependable mortgage closer with over 9 years of experience in the field.
Overview
9
9
years of professional experience
Work History
Senior Mortgage Loan Closer
Heartland Bank
10.2022 - Current
- Enhanced department productivity by training new staff members on loan closing procedures and best practices.
- Coordinated seamless communication between multiple departments within the organization, streamlining workflow processes for more efficient operations.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Continued experience on Encompass Mortgage Software
Senior Mortgage Closer
Compass Mortgage
01.2020 - 08.2022
- Trained and became proficient on Encompass mortgage software.
- Managed a high volume of loans simultaneously while maintaining strict attention to detail and organization for each file.
- Conducted detailed pre-closing audits, identifying potential issues that could delay or prevent successful loan closings.
- Expedited funding requests from title companies, facilitating faster completion of transactions for clients.
Senior Mortgage Loan Closer
Huntington National Bank
01.2015 - 01.2020
- Chosen as one of only four closers to hold the responsibility of closing government mortgage loans.
- Consistently a top three volume producer on a team of over 40 mortgage closers for five years straight.
- Maintained and closed a large loan pipeline, upwards of 175 loans per months.
- Developed and maintained relationships with customers, lenders and other third parties.
Education
Associate of Science - Computer Science
Columbus State Community College
Columbus, OH 05.2001 -
High School Diploma -
Westerville North High School
Westerville, OH 05.2001 -
Skills
Mortgage Lending Regulations
References Available
True
Accomplishments
- Awarded the Quality and Excellence award by Heartland Bank for my work as a Mortgage Closer.
- Awarded 3 RISE awards from Heartland Bank. This is an award given out to colleagues recognized for their great customer service.
- Led a training at Heartland Bank to help colleagues better understand Encompass Mortgage Software.
Timeline
Senior Mortgage Loan Closer
Heartland Bank
10.2022 - Current
Senior Mortgage Closer
Compass Mortgage
01.2020 - 08.2022
Senior Mortgage Loan Closer
Huntington National Bank
01.2015 - 01.2020
Associate of Science - Computer Science
Columbus State Community College
05.2001 -
High School Diploma -
Westerville North High School
05.2001 -