Michael Gradiz Cortes
Nashua
Summary
Dynamic professional with proven expertise in store operations and customer service, honed at Josh's Toys & Games. Excelled in cash handling accuracy and merchandise display, significantly contributing to sales targets. Skilled in organization and responsibility, ensuring optimal store efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Retail Keyholder / Sales Associate
Josh's Toys & Games
09.2024 - Current
- Utilized product information and sampling to educate customers and assist in product selections.
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
- Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
- Oversaw regular store cleaning of shelves, backrooms and racks.
Sales Floor Associate
Savers / Value Village
02.2024 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Education
Nashua High School North
8 Titan Way, Nashua, NH 03063 Skills
- Store operations
- Cash handling accuracy
- Merchandise display
- Customer service
- Cleaning
- Responsibility
- Organization
Hobbies
Fashion, Photography, Skateboardjng, hiking, biking.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Keyholder / Sales Associate
Josh's Toys & Games
09.2024 - Current
Sales Floor Associate
Savers / Value Village
02.2024 - 04.2024
Nashua High School North
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