Michael Grande Hopkins
Pompano Beach,FL
Summary
Detail-oriented fashion stylist and business professional bringing demonstrated success in transforming challenges into customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Supervisor
Alice + Olivia By Stacey Bendet
08.2024 - Current
- Cultivated strong relationships with high-profile clients.
- Collaborated with team members to meet store objectives.
- Ensured completion of operational tasks within set deadlines.
- Showcased extensive knowledge of Alice+Olivia products during sales interactions.
- Cultivated loyal clientele by building strong connections.
Client Advisor
Louis Vuitton - LVMH
11.2023 - 08.2024
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
Store Manager
LF Stores
01.2016 - 10.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Associates - Fashion
The Art Institute of Fort Lauderdale Inc
Fort Lauderdale, FL06.2016
Skills
- Guest Communication
- Client Relationship Management
- Client consultation
- Visualization techniques
- Social media promotion
Skills
- Team Member Development
Timeline
Sales Supervisor
Alice + Olivia By Stacey Bendet
08.2024 - Current
Client Advisor
Louis Vuitton - LVMH
11.2023 - 08.2024
Store Manager
LF Stores
01.2016 - 10.2020
Associates - Fashion
The Art Institute of Fort Lauderdale Inc