Michael Griffin

• Achieved high on-time delivery rates through careful route planning and time management skills.
• Enhanced customer satisfaction by ensuring timely and accurate deliveries.
• Collaborated with sales teams to ensure smooth product transitions from order placement to final delivery.
• Established strong relationships with clients, leading to repeat business and positive reviews.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• installed and repaired fiber optic network
• performed troubleshooting on data, video and voice services
• operrated vehicles and equipment needed to perform work operations

loaded packages onto aircraft

operated vehicles transporting packages from warehouse to aircraft