MICHAEL GROSH
Sparks,NV
Summary
Experienced Customer Service and Technically Proficient Trainer, Therapist and one time Food Server. Strong team bonding ability and realtime resolution management skills. Possesses the interpersonal skills and work ethic to learn adapt to new environments and challenges.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Massage Therapist and Fitness Instruction
Martis Camp Spa
2021.09 - Current
- Massage Therapist
Massage and Body Treatments
Hyatt
2021.09 - 2023.03
Massage Therapist and Learning Coach
Ritz-Carlton
2016.03 - 2021.08
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques
- Maintained care products inventory and inspected equipment.
Chiropractic Assistant
Sports Performance Family Chiropractic
2015.05 - 2016.03
- Performed electric muscle stimulation, massage, and mechanical traction
- Directed patients to exam rooms, fielded questions, and prepared patients for physician examinations
- Documented patients' vital signs and health history.
Food Server Kirkwood Inn
Vail Resorts Inc
2014.11 - 2015.04
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Prepared Salads, simple desserts, and libations for guests
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
Administrative Services Practice
Mayo Clinic, Florida
2002.05 - 2013.10
- Enhanced communication between radiology sub-departments by notifying of patient care needs and physician availability
- Coordinated patient care records
- Recorded Patient vital statistics
- Managed complex calendars, scheduled appointments, and coordinated patient care.
Education
Associate of Science - Medical Radiologic Technology
Mayo Clinic School of Health Sciences
Jacksonville, FLLicensure Program - Massage Therapy
South Eastern College of Neuro Muscular Massage
Jacksonville, FL10.2013
Skills
- Customer Service/ Patient Care
- Reflective Listening
- Swedish Massage
- Strong Manual Dexterity/Balance
- Front Desk Management
- Social Skills
- Sales Expertise
Certifications Skills
- NASM Certified Personal Trainer
- 200 RYS Yoga Alliance Yoga Instructor
- Fitness Center membership sales and supplement service.
- Therapeutic Massage: Neuro-muscular release, Cupping, Ayurvedic Massage techniques, sports massage.
- Winter Seasonal Food Server Kirkwood Inn.
Certification
NASM Personal Trainer Accredited Certified Personal Trainer
Timeline
Massage Therapist and Fitness Instruction
Martis Camp Spa
2021.09 - Current
Massage and Body Treatments
Hyatt
2021.09 - 2023.03
Massage Therapist and Learning Coach
Ritz-Carlton
2016.03 - 2021.08
Chiropractic Assistant
Sports Performance Family Chiropractic
2015.05 - 2016.03
Food Server Kirkwood Inn
Vail Resorts Inc
2014.11 - 2015.04
Administrative Services Practice
Mayo Clinic, Florida
2002.05 - 2013.10
Associate of Science - Medical Radiologic Technology
Mayo Clinic School of Health Sciences
Licensure Program - Massage Therapy
South Eastern College of Neuro Muscular Massage
NASM Personal Trainer Accredited Certified Personal Trainer
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