Summary
Overview
Work History
Education
Skills
Timeline
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Michael Groth

Milford,CT

Summary

Proven track record in driving revenue growth and fostering long-lasting client relationships at CDW, showcasing expertise in Business Development and Cross-Functional Collaboration. Streamlined processes for enhanced efficiency, with a keen eye on future business trends. Achieved significant improvements in client service quality and account management productivity.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Senior Account Manager

CDW
01.2019 - 02.2024
  • Developed long-lasting client relationships through exceptional customer service, support, and expertise.
  • Enhanced communication between vendors and customer for more effective problem-solving and collaboration.
  • Demonstrated future-facing focus on upcoming business trends tailored to customer need.
  • Streamlined account management processes, improving overall efficiency and productivity.

Account Manager

CDW
06.2013 - 01.2019
  • Drove revenue growth by identifying new business opportunities within both existing and non-prospected accounts.
  • Streamlined account management processes, reducing response times and improving client service quality.
  • Leveraged CRM tools to maintain accurate records of client interactions and transactions.
  • Developed targeted presentations for key accounts, effectively communicating value proposition and securing commitments.

Education

University of Connecticut
Storrs
09.2007 - 05.2012

Skills

  • Business Development
  • Schedule Management
  • Partnership Development
  • Vendor Management
  • Territory Management
  • Strategic Account Planning
  • Cross-Functional Collaboration

Timeline

Senior Account Manager

CDW
01.2019 - 02.2024

Account Manager

CDW
06.2013 - 01.2019

University of Connecticut
09.2007 - 05.2012

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