Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Grover

MERRIMACK,NH

Summary

Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in strictly following owner instructions for pet medication, dietary needs, and daily care.

Friendly and outgoing business owner devoted to keeping animal environments safe, secure, and clean. Able to Smoothly coordinate food, medication, and housekeeping schedules to maintain optimal animal health and pet owner peace of mind.

Provides daily updates to pet owners to gain the trust and dependability of clients. Professional, respectful, and honest.

Overview

6
6
years of professional experience

Work History

Professional Pet Sitter

Myself
06.2020 - Current
  • Prepared food and water following specific instructions from pet owners.
  • Gave medication to pets following guidelines from owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Communicated professionally with pet owners via phone, email, and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
  • Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
  • Gave basic first-aid to injured animals before seeking medical care.
  • Cleaned out food and water bowls to provide clean environment for pets.
  • Completed documentation regarding animals for future reference and improved care.
  • Fed, watered and cared for all pets in my care, most frequently, Dogs.
  • Implemented positive reinforcement training techniques to help pets learn proper behaviors.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Educated visitors and staff on proper animal care and handling.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Monitored animals for behavioral problems and signs of health issues.

Employee

Merrimack Ten Pin
03.2017 - 03.2020
  • Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
  • Gathered, organized, and input information into digital database.
  • Collected, arranged, and inputted information into database system.
  • Maintained a healthy work environment by communicating with fellow employees about their wants and needs.
  • Managed and motivated employees to be productive and engaged in work.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep the department aligned with sales and profit targets.
  • Worked alongside the owner to learn about how to grow, maintain, and run a successful business.

Education

High School Diploma -

Merrimack Highschool
Merrimack, NH
06.2020

Skills

  • Dietary Needs
  • Pet Feeding
  • Feeding and Watering
  • Pet Owner Advisory
  • Honest and Trustworthy
  • Regular Availability
  • Physical Condition Monitoring
  • Valid Driver's License
  • Manage Schedules
  • Outdoor Activities
  • Client Relationship Management
  • Illness and Injury Detection
  • Breed and Species Knowledge
  • Policy and Procedure Explanations
  • Physical Care Needs
  • Adaptability and Dependability
  • Critical Thinking
  • Venmo and PayPal
  • Animal Safety
  • Information Collection and Recording

Timeline

Professional Pet Sitter

Myself
06.2020 - Current

Employee

Merrimack Ten Pin
03.2017 - 03.2020

High School Diploma -

Merrimack Highschool

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Michael Grover