Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Gruendler

Pittsburgh,PA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

24
24
years of professional experience

Work History

Member Services Analyst

FHLB Pittsburgh
02.2024 - Current
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Enhanced customer satisfaction rates through providing cash advances and Letters of Credit which provided members real time liquidity.

Vice President/Lead Manager

BNY Mellon
09.2007 - 02.2024
  • Managed staff in multiple locations including Pittsburgh and Toronto Canada.
  • Managed daily allocations of high value payments upwards of a billion dollars.
  • Maintained strong client relations by leading client calls and making sure inquires were completed same day.
  • Accounted and reconciled complex Corporate Action payments.
  • Worked with large Sub custodians globally along with The Depository Trust Company to balance and allocate Corporate Events.
  • Traveled to India to create and train a new team.
  • Cross-trained new and existing employees to maximize team agility and performance between teams.
  • Lead teams that processed events on the Canada, Us, and Latin American markets.

Trade Analyst

Invesmart/The Standard
04.2005 - 08.2007
  • Reconciled distributions and contributions for clients 401ks.
  • Reviewed loan options with client service and assisted in allocation of loans for clients.
  • Cleared mutual fund discrepancies in client accounts.
  • Worked directly with client service to review quarterly statements for accuracy.

Trade Opperations Specialist

Piper Jaffray
06.2001 - 11.2004
  • Balanced Mutual Funds holdings for Account transfers.
  • Processed Fixed Income and FRB payments for clients.
  • Worked with traders to facilitate the transfer of Physical Bonds between brokerage firms.
  • Worked directly with the vault at The Depository Trust Company to deposit physical shares for clients.
  • Reconciled Mortgage-Backed Securities for clients.

Education

St Mary’s University
Winona, MN

Liberal Arts And General Studies

University of Minnesota - Twin Cities
Minneapolis, MN

Skills

  • Proficient in Microsoft Excel, Word, and PowerPoint
  • Complex Problem-Solving
  • Accounting
  • Team Leadership
  • Strategic Planning
  • Overseeing Employees
  • Client service and Client relations
  • Business concepts including Finance and Operations

Accomplishments

  • At BNY received multiple client service accolades.
  • Promoted five times at BNY from specialist to Vice President

Timeline

Member Services Analyst

FHLB Pittsburgh
02.2024 - Current

Vice President/Lead Manager

BNY Mellon
09.2007 - 02.2024

Trade Analyst

Invesmart/The Standard
04.2005 - 08.2007

Trade Opperations Specialist

Piper Jaffray
06.2001 - 11.2004

St Mary’s University

Liberal Arts And General Studies

University of Minnesota - Twin Cities

Similar Profiles

CREATE PROFILE
Michael Gruendler