Michael Gruszczynski
Berlin,MD
Summary
Accomplished HVAC-R Service Technician with a proven track record of enhancing customer satisfaction and safety compliance at Brines Mechanical. Skilled in HVAC system troubleshooting and thermostat installation, demonstrating strong problem-solving abilities and technical expertise. Increased business efficiency through effective leadership and client relationship management as Owner of Michael's Heating and Air Conditioning.
Overview
37
37
years of professional experience
1
1
Certification
Work History
HVAC-R Service Technician
Brines Mechanical
03.2016 - Current
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
Owner
Michael's Heating and Air Conditioning
02.1997 - 03.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
HVAC Service Technician
Precision Mechanical Construction
07.2014 - 07.2015
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
Installation and Service Technician
Clifton Heating and Air Conditioning
01.1989 - 04.1995
- Continuously updated knowledge of industry trends, new technologies, and best practices through ongoing professional development.
- Contributed to company growth by upselling additional services and products when applicable during customer interactions.
- Collaborated effectively with cross-functional teams to ensure smooth project execution from start to finish.
- Maximized system performance with routine preventive maintenance procedures for clients'' equipment.
Sales,Service and Install
Reeds Refrigeration
05.1987 - 04.1989
- Used hand tools, power drills, multi-meters and watt meters.
- Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
- Conducted periodic maintenance inspections as stated by contract or customer.
Education
HVAC Trade - Knowledge of HVAC
R.E.T.S. Technical Trade
1987
GED -
United States Army
St Louis, MO11.1985
Skills
- EPA Certification
- Thermostat Installation
- Schematic reading
- HVAC System Troubleshooting
- Air Conditioning
- Ventilation Systems
- Equipment Installation
- Heating Systems
Certification
CDL Drivers License
Master HVAC-R License
Refrigerant Transition and Recovery CFC
Carrier University HVAC Electrical Pro-Troubleshooting
Ward Flex Installation Training
R-410A Safety Training R290/R22
Tac Pneumatic Fundamentals/Novar/Bacnet/Prodigy
Timeline
HVAC-R Service Technician
Brines Mechanical
03.2016 - Current
HVAC Service Technician
Precision Mechanical Construction
07.2014 - 07.2015
Owner
Michael's Heating and Air Conditioning
02.1997 - 03.2016
Installation and Service Technician
Clifton Heating and Air Conditioning
01.1989 - 04.1995
Sales,Service and Install
Reeds Refrigeration
05.1987 - 04.1989
CDL Drivers License
Master HVAC-R License
Refrigerant Transition and Recovery CFC
Carrier University HVAC Electrical Pro-Troubleshooting
Ward Flex Installation Training
R-410A Safety Training R290/R22
Tac Pneumatic Fundamentals/Novar/Bacnet/Prodigy
HVAC Trade - Knowledge of HVAC
R.E.T.S. Technical Trade
GED -
United States Army
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