Summary
Overview
Work History
Education
Skills
Timeline
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Michael Guardado

Coram,NY

Summary

Dynamic Store Manager with extensive experience at Lidl US, recognized for consistently surpassing sales targets and enhancing team productivity through effective training and mentoring. Proven expertise in inventory management and operations, driving profitability while maintaining exceptional customer service standards. Adept at leading diverse teams to achieve operational excellence.

Overview

18
18
years of professional experience

Work History

Store Manager

Lidl US
West Babylon, NY
01.2021 - Current

Constructed new retail locations by organizing merchandise and arranging shelving.

Led teams averaging 30 employees to consistently achieve weekly KPI targets.

Performed performance evaluations on a monthly basis

Oversaw store operations with weekly sales figures between $220,000 and $350,000.

Consistently surpassed monthly payroll and shrink targets.

Maintained Food safety certification through servsafe

Coach and train employees to increase productivity

Store Manager

Best Yet Market
Lake Grove, NY
11.2017 - 01.2021

Managed multiple store locations throughout Long Island.

Oversaw store operations with weekly sales between $200,000 and $450,000.

Achieved quarterly targets for gross profit, budget, and payroll.

Managed weekly, monthly, and yearly inventory processes.

Oversaw payroll and scheduling for teams ranging from 25 to 60 employees.

Oversaw onboarding, training, and annual evaluations for employees.

Assistant Store Manager

Best Yet Market
Huntington, NY
04.2014 - 11.2017
  • Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
  • Trained new staff on operational procedures and customer service standards to enhance team performance.
  • Implemented promotional displays to maximize product visibility and drive sales initiatives.
  • Analyzed sales data to identify trends, informing merchandising strategies for improved profitability.
  • Held monthly inventories with fresh departments to control shrink
  • Maintained proper store conditions within company standards at all times
  • Managed merchandising teams to build 5 new stores from setting shelving and POGs to grand openings

Dairy/Frozen Department Manager

Best Yet Market
Patchogue, NY
08.2012 - 04.2014
  • Implemented efficient stocking procedures to reduce waste and maintain product freshness.
  • Monitored temperature controls to ensure quality and safety of dairy and frozen products.
  • Developed promotional displays to enhance customer engagement and drive sales growth.
  • Utilized data analysis tools to identify slow-moving items, developing strategic markdowns or promotions as needed to minimize excess inventory costs while maintaining profitability margins.
  • Improved customer satisfaction by maintaining a well-stocked and visually appealing frozen department.

Dairy/Frozen Associate

Waldbaums Supermarket
East Patchogue, NY
08.2008 - 04.2012
  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Collaborated with team members to ensure store cleanliness and organization standards were met.
  • Stocked department and ensured all promotional items were full at all times.
  • Completed evening responsibilities including leveling, expiration date checks, and load management to maintain department preparedness for morning.

Education

Associate of Applied Science - Forensic Science

Briarcliffe College
NY
05.2020

Skills

  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Outstanding communication skills
  • Friendly and positive
  • Inventory management
  • Store merchandising
  • Cash management
  • Shift scheduling
  • Inventory control

Timeline

Store Manager

Lidl US
01.2021 - Current

Store Manager

Best Yet Market
11.2017 - 01.2021

Assistant Store Manager

Best Yet Market
04.2014 - 11.2017

Dairy/Frozen Department Manager

Best Yet Market
08.2012 - 04.2014

Dairy/Frozen Associate

Waldbaums Supermarket
08.2008 - 04.2012

Associate of Applied Science - Forensic Science

Briarcliffe College