Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Guliford

Topeka,KS

Summary

Reliable and experienced customer service professional with a strong background in team leadership, communication, and daily operations. Known for being dependable, adaptable, and effective in fast-paced environments. Seeking a stable, low-physical role where strong people skills and organization can contribute to long-term success.

Overview

10
10
years of professional experience

Work History

Customer Service & Retail Experience

Topeka, KS
01.2015 - 01.2025
  • Delivered consistent customer service in fast-paced retail environments
  • Assisted customers with purchases, questions, and issue resolution
  • Supported daily operations including stocking, inventory, and organization
  • Trained and supported new team members on processes and expectations
  • Maintained clean, organized, and efficient work areas
  • Adapted quickly to new roles, teams, and systems

Family Caregiver

Topeka, KS
01.2023 - 01.2024
  • Provided daily care and support for a family member
  • Managed scheduling, communication, and responsibilities
  • Demonstrated patience, reliability, and strong time management

Department Manager / Supervisor

Walmart
Topeka, KS
01.2016 - 01.2022
  • Led teams across multiple departments to meet performance goals
  • Provided customer service support and resolved issues professionally
  • Managed scheduling, training, and team productivity
  • Maintained inventory accuracy and store organization
  • Built a reputation for reliability and strong leadership

Education

High School Diploma -

Highland Park High School
Topeka, KS
05-2007

Psychology

Washburn University of Topeka
Topeka, KS

Skills

  • Customer Service & Communication
  • Team Support & Training
  • Problem Solving
  • Time Management
  • Conflict Resolution
  • POS & Inventory Systems
  • Organization & Multitasking

Timeline

Family Caregiver

01.2023 - 01.2024

Department Manager / Supervisor

Walmart
01.2016 - 01.2022

Customer Service & Retail Experience

01.2015 - 01.2025

High School Diploma -

Highland Park High School

Psychology

Washburn University of Topeka
Michael Guliford