Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michael Gutierrez

6733 Pegasus Dr #15

Summary

Skilled Automotive Technician with a robust background at Walmart, adept in diagnosing and troubleshooting mechanical issues, alongside a strong work ethic and exceptional customer service. Leveraged expertise in preventive maintenance and parts replacement to enhance vehicle performance and customer satisfaction. Excelled in a team, training peers, and improving service efficiency.

Overview

3
3
years of professional experience

Work History

Automotive Technician

Walmart
01.2024 - Current
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes and fluid changes.
  • Conducted comprehensive vehicle inspections to identify leaks and damages.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.

Parts Sales Associate

AutoZone
03.2023 - 03.2024
  • Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
  • Assisted customers in finding appropriate parts promptly.
  • Stocked and managed stock of parts.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Maintained extensive understanding of common problems and methods for repair.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Assisted in the training of new hires, contributing to a knowledgeable and efficient workforce.
  • Handled returns and exchanges professionally, resolving issues quickly to maintain customer satisfaction.

Carhop Server

Bushes Chicken
03.2022 - 03.2023
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.

Education

High School Diploma -

Troy High School
Troy, TX
05.2024

Skills

  • Strong work ethic
  • Changing tires
  • Attention to detail
  • Safety awareness
  • Valid Driver's license
  • Hand and power tools
  • Time management
  • Brake systems understanding
  • Replacing parts
  • Preventive Maintenance
  • Fluid exchanges
  • Problem-solving
  • Troubleshooting skills
  • Customer service
  • Brake systems
  • Inspecting vehicles
  • Steering systems
  • Tire services
  • Suspension systems
  • Preventive maintenance services
  • Replacing filters
  • Flexible schedule
  • Manual transmissions
  • Bay management
  • Oil change services

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Automotive Technician

Walmart
01.2024 - Current

Parts Sales Associate

AutoZone
03.2023 - 03.2024

Carhop Server

Bushes Chicken
03.2022 - 03.2023

High School Diploma -

Troy High School

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Michael Gutierrez