Michael Haffner
Maple Valley,WA
Summary
Perceptive Asset Protection Manager with 14 years of experience in a Organized retail/ Asset protection setting. Successful at cultivating thorough systems of leadership, surveillance and accountability with high standards of honest communication and eloquent presentation skills.
Overview
14
14
years of professional experience
2
2
Certification
Work History
Asset Protection Manager
Fred Meyer Stores
Kent, WA
10.2014 - Current
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary or theft.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Represented Kroger/ Fred Meyer in court proceedings and investigations.
- Built cross-functional relationships with business partners to reduce losses.
- Reduced shrink through thorough training of loss prevention staff and meticulous reviews of company documents.
- Increased apprehensions, apprehension dollars by motivating and coaching direct reports for optimum productivity and performance.
- Reviewed tracking system information to uncover and successfully pursue overcharged delivery claims.
- Eliminated shrinkage costs through support and ongoing maintenance of recieving processes.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Collaborated with law enforcement in investigating and solving theft and fraud cases.
Loss Prevention Specialist
Southern Glazer's Wine And Spirits
Puyallup, WA
10.2012 - 09.2014
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Provided loss control reporting for prospects and clients.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
- Installed and maintained covert security equipment.
- Oversaw received and outbound shipments through inventories and audits and complied with [Type] shipment procedures.
- Installed covert surveillance such as [Surveillance Type] and [Surveillance Type].
Loss Prevention/Armed Officer
Phoenix Protective Services
Kent, WA
07.2008 - 10.2012
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Education
High School Diploma -
Thomas Jefferson High School
Auburn, WA06.1996
Skills
- Case report writing
- Loss prevention assessment programs
- Security measures
- Interviews and interrogations
- CCTV installation
- Multitasking Abilities
- Problem analysis and resolution
- ORC case investigations
- Mobile surveillance
Certification
- Wicklander Zulawski Interview & interrogation Techniques Training - August 12-13 2020
- John E. Reid & associates Training - July 16-18 2013
Timeline
Asset Protection Manager
Fred Meyer Stores
10.2014 - Current
Loss Prevention Specialist
Southern Glazer's Wine And Spirits
10.2012 - 09.2014
Loss Prevention/Armed Officer
Phoenix Protective Services
07.2008 - 10.2012
High School Diploma -
Thomas Jefferson High School