Michael Hale
City Wide Jani Inc.
Chicago,IL
13
years of professional experience
Dedicated Production Supervisor and Quality Control Specialist with extensive experience in optimizing operational efficiency and fostering team development. Delivered improved productivity and quality through effective process streamlining and continuous improvement initiatives. Maintained cleanliness and order in various facilities while collaborating with team members to address maintenance needs and adapt to changing priorities.
Work History
Custodial Worker
- Floor Care: Stripping, sealing, waxing, buffing, and carpet cleaning.
- Specialty Cleaning: Construction cleanup, green/eco-friendly cleaning, and fogging services. Snow removal, lawn service and parking lot maintenance.
- General and office cleaning: Routine cleaning
Production Supervisor
2 Years- Achieved on-time shipments goal by empowering employees to continue success.
- Anticipated and resolved production problems, material deficits, equipment failures, and unavoidable delays to maintain workflow.
- Facilitated on-time shipments by enabling employees to sustain high performance.
Quality Control Supervisor
1 Year- Trained workers across departments on improved procedures to enhance quality and eliminate errors, resulting in more consistent product standards.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation. Performed visual inspections and non-destructive tests; were appropriate.
National Admissions Advisor AIU
2 Years 2 Months- Assessed student abilities and recommended degree programs, aligning strengths with academic pathways.
- Met regularly with enrolled students to ensure academic success and address challenges.
- Developed new student orientation programs to build excitement around transfer and enrollment. Gathered necessary paperwork and applications for students to initiate the enrollment process.
Education
Bachelor of Science - Business Administration and Management
Master of Business Administration - Management
Custodial Maintenance Certificate - General Studies
Skills
Cleaning services
Facility Maintenance
Restroom cleaning
Paint Touch-ups
Custodial machine operation
Floor care
Surface Cleaning
Accomplishments
- Mentorship and Coaching: Provided effective mentorship and coaching to quality control personnel, enhancing team performance and operational success.
- Admissions Expertise: Guided students at AIU through the enrollment process, developing orientation programs and supporting student success, resulting in higher retention rates.
- Professional Certifications: Achieved Lean Six Sigma Yellow Belt and White Bett certifications, demonstrating a solid foundation in process improvement and efficiency strategies.
Timeline
Custodial Worker
City Wide Jani Inc.
01.2025 - 01.2025Read More
Production Supervisor
Lear Corporation
01.2020 - 01.2022Read More
Quality Control Supervisor
Contract Services Group
01.2019 - 01.2020Read More
National Admissions Advisor AIU
American Intercontinental University
11.2011 - 01.2014Read More
Lakeland College
Custodial Maintenance Certificate from General Studies
Read More
American Intercontinental University
Master of Business Administration from Management
Read More
DeVry University
Bachelor of Science from Business Administration and Management
Read More