Michael Ham
Boise,ID
Summary
To create a positive cohesive structured refrigeration/maintenance department through diligence, hard work and integrity. While developing a solid preventive maintenance program and an aggressive energy saving program.
Overview
1
1
year of post-secondary education
33
33
years of professional experience
Work History
Mechanical Maintenance Manager
Rio Las Vegas
Las Vegas, NV
08.2025 - Current
- Led preventive maintenance programs for all machinery and equipment.
- Implemented process improvements to enhance maintenance workflows and effectiveness.
- Coordinated repairs and service schedules with external vendors and contractors.
- Trained staff on safety protocols and proper equipment handling procedures.
- Maintained mechanical systems for casino operations and guest services.
Chief Engineer
AlSCO Linen
Boise, ID
03.2022 - 06.2024
- Interviewed, selected, and trained staff; scheduled work shifts; instructed staff in safe work practices; set professional standards; assessed performance; and implemented disciplinary actions.
- Oversaw all areas of maintenance and property operations for the entire plant.
- Held a D1 water operator license.
- Complete Upgrade with Entire Property in regard to new paint, improved safety features, Fire Prevention Steps and 100% improvement and all spaces.
- Implemented modifications to reduce costs and improve the efficiency of plant operations.
- Collaborated closely with managers, vendors, and team members.
- Built partnerships with innovative vendors to enhance equipment operations.
- Managed project coordination for AlSCO in Idaho.
- Created a new organization program that allowed techs to have fast access to highly used parts while in the plant, resulting in less downtime for equipment repairs.
- Increased preventive maintenance completion rate to 100% over the last year.
- Completed a property-wide upgrade with new paint and enhanced safety features.
- Refurbished all equipment and streamlined parts organization for improved inventory management and faster repairs.
Director of Engineering
Great Wolf Lodge
Grand Mound, WA
11.2019 - 02.2022
- Universal Refrigeration License
- Certified Commercial Refrigeration Trainer for numerous brands of ice machines.
- Established professional standards, evaluated performance, and enforced disciplinary actions for all employees.
- Managed all aspects of maintenance and property operations for Major Hotel and waterpark.
- Authorized D1 water operator to manage water quality standards.
- Implemented cost-cutting modifications that improved the efficiency of plant operations and reduced water consumption.
- Established vendor relationships with innovative companies to streamline equipment processes.
- Oversaw project implementation at Great Wolf Lodge, Washington for improved service.
- Created a new organization program that allowed techs to have fast access to highly used parts while in the tower, which results in less downtime for guest room repairs. This new system also allowed a quicker and more efficient ordering system that has virtually eliminated over ordering, and wrong parts being ordered.
- HOTSOS work orders have gone from 700+ work orders, down to 30 in a years' time.
- Pm's have gone up to a 100% completion rate in the last year.
- Rehabbed all refrigeration/ kitchen equipment. Modified all refrigeration systems to a common control system for Temperature Alerts. This also included creating and moving all parts to a specific area to create better inventory control and order redundancy of parts for expedited repairs thus reducing downtime.
- Converting air handlers into the waterpark to Delta for access to controls for proper operation and
- Reached 80% completion on project to upgrade lighting to LED for reduced energy usage.; on a complete retrofitting of rooms, and exterior lighting from outdated un-efficient lighting to LED lighting, thus reducing overall energy usage, and reducing service calls by well over 90%
- Enhanced EMPs scores and NPS room condition scores to achieve the highest levels in recent years.
Existing Building Consultant/Manager
Lawyer Trane
Las Vegas, NV
04.2015 - 09.2019
- Trained in multiple control systems, including STAFFA, Tracer Summit, and Delta.
- Led the design and implementation of significant projects for large commercial properties.
- Work with a team to develop project budgets and estimates based on extensive knowledge of mechanical construction methods.
- Assisted with pricing preparation to support the development function.
- Periodically inspect work in progress and completed work to ensure conformance with project drawings and specifications and industry standards.
- Meets with local authorities (health department, building department and fire department), subcontractors and owners to discuss scope of project; budgets; performance; and close-out.
- Resolved construction problems in collaboration with on-site supervision.
- Assist in relationship building with the client.
- Project may exceed 1 year, having high strategic value for the local Trane office and Trane Federal Contracting
- Projects: Lawyer Trane, Las Vegas
- Redesigned Piping in central plant to improve chemical feed to Boilers and chillers for improved operations and proper legionella control and testing.
- Installed, designed and implemented the replacement of three 40 Horsepower water tube boilers with a 67% efficiency, over to Eight 6 million BTU condensing boilers at a 92-97% efficiency- With a ROI of 2.5 years on a Two million Dollar project.
- Did a complete overhaul end-control replacement and it was completed on four 2200-ton chillers with improved efficiencies of over 20% due to improved Delta T and Delta P performances.
- Designed, implemented, and managed the replacement of twenty-four 70-120 ton package units at Commercial Mall in State Line, Nevada. Completed the project in three phases over three years, totaling over $6 million. New units achieved EER of 13, improving efficiency by over 50% compared to previous units.
- Collaborated on various HVAC/refrigeration projects with Chris Magee, Vice President of Sustainability for MGM Corporation, contributing to corporate sustainability initiatives.
- Designed, sold and managed at a total cost of $3 Million for removal and installation of 87 MBTV condensing boilers at Mandalay Bay.
- Re-Designed laundry boiler system to work efficiently with 1/2 the previous BTU's. This was accomplished by removing the existing boilers and tank to be replaced by a new condensing boiler, plate, and frame heat exchanger. Thus, having an ROI of less than 1 1/2 years.
- Designed and managed the installation of adaptive panels on five 1700-ton chillers to increase the use and adjustability of the chillers.
Mechanical Manager (Refrigeration, Kitchen Equipment and Central Plant)
MGM Grand
Las Vegas, NV
06.2012 - 04.2015
- Refrigeration Manager (Free n Tracking, EPA Tracking and Title 5)
- Oversaw all aspects of mechanical equipment, covering all rooms, the convention area, and kitchens.
- Interviewed, selected, and trained staff; assigned and scheduled work; instructed safe work practices; established professional standards, evaluated performance, and took disciplinary action as necessary.
- Oversaw maintenance and plant operations for 2,000 luxury condos.
- Projects: MGM Grand/Signature, Las Vegas
- Upgraded the control system for all equipment at the resort.
- Installed new sweepers on all cooling towers and added new adaptive panels to allow full control on all chillers, reducing the cleaning to every other year for 50% saving.
- Established vendor relationships with innovative companies to streamline equipment processes.
- Managed projects at MGM Grand/Signature in Las Vegas
- Installed new sweepers on all cooling towers and added new adaptive panels to allow full control on all chillers, reducing the cleaning to every other year for a 50% saving.
- Re-plastered three tower pools and three spas with new glass tiles.
- Converted cooling towers to well water which allowed us to eliminate two complete water cycles, which saved almost 2 million gallons of water a month.
- Certified trainer on all company equipment
- Adjusted water softener to 11 PPM from 0 PPM, improving corrosion protection for valves and safeguarding newly installed water equipment.
- Work closely with all Managers, Vendors and Shop Stewards.
- Established multiple vendor relationship with innovative companies to streamline all processes of all equipment.
Shift Supervisor
Luxor Resort
Las Vegas, NV
10.2011 - 06.2012
- Managed all aspects of maintenance and plant operation for a 5,000-room hotel.
- Oversaw operations for more than 20 restaurants, focusing on refrigeration and equipment.
- Instituted a new direction for the 1st shift. We divided the property into quarters and converted all the casino to LED lighting from halogen lighting.
- Supervised a crew of 15 engineers of multiple talents and professions.
- Responsible for all emergency alarms and responses for the entire property.
- Responsible for damage estimates and immediate response to all occurrences on the property.
- Led multiple projects at Luxor, Las Vegas, focusing on operational improvements.
- Instituted new strategy for 1st shift by dividing property into quarters and converting casino lighting from halogen to LED, enhancing energy efficiency.
- Promoted after 6 months to manager at MGM Grand.
Director of Mail Services
I Recovery, LLC
Las Vegas, NV
09.2009 - 09.2011
- Interviewed, selected, and trained staff; assigned and scheduled work; instructed staff in safe work practices and enforced compliance; established performance standards, evaluated effectiveness, and managed disciplinary actions for mailroom employees.
- Implemented cost-cutting modifications enhancing safety and machine productivity; troubleshot and repaired systems quickly to sustain operational efficiency and established a more financially viable and customer-friendly mail operation.
- Collaborated with district managers, owners, and department heads to maintain high-quality mail service standards.
Shift Supervisor
Mandalay Bay
Las Vegas, NV
01.2008 - 03.2010
- Managed all aspects of maintenance and plant operation for a 5,000-room hotel.
- Oversaw operations for 2 million square feet of convention space and more than 30 restaurants.
- Supervised crew of 40 engineers of multiple talents and professions.
- Supervised a crew of 40 engineers with multiple talents and professions.
- Responsible for all emergency alarms and responses for the entire property.
- Responsible for damage estimates and immediate response to all occurrences on the property.
- Oversaw various projects at Mandalay Bay, enhancing facility operations
- Brought in by the Director of Operation to upgrade and repair all Refrigeration Systems in the Hotel. At the hiring point the hotel was losing 100 lbs. of Freon per day.
- Implemented a new preventive and repair schedule for the Refrigeration Shop to prevent further issues with Refrigeration Major Issues.
- Implemented a system for tracking Freon levels and usage.
- Coordinated shift assignments to improve workflow across property and sections of property to increase work efficiency.
- Developed a new parts program to assist job completion rate in HOTSOS.
- Projects: Mandalay Bay, Las Vegas
Owner/Manager
MnM Mechanical
Las Vegas, NV
07.2005 - 01.2008
- Oversaw day-to-day company operations including billing, purchasing, inventory, and payroll.
- Ensured quality standards were met during all service calls to enhance customer satisfaction. during all service calls.
- Directly responsible for all training with regard to new employees with troubleshooting, safety, EPA standards and OSHA regulations.
- Vast experience in all aspects of building maintenance, equipment, preventive maintenance programs, refrigeration management.
- Coordinated up to 50 stand alone restaurants with all preventative maintenance and repair needs.
- Managed staff hiring, scheduling, training, and adherence to daily operational standards.
- Conducted training for new employees in troubleshooting, safety protocols, EPA standards, and OSHA regulations.
Engineer Supervisor (HVAC and Refrigeration)
Paris Hotel and Casino
Las Vegas, NV
08.1999 - 07.2005
- Responsible for all aspects of equipment and personnel in the refrigeration shop.
- Responsible for all aspects of equipment and personnel in a refrigeration shop.
- Developed training standards and programs for opening team to ensure consistent onboarding. equipment tracking and staff training following Hilton Guidelines.
- Procured parts and hazardous materials for over 400 pieces of equipment.
- Collaborated with electrical and kitchen shop supervisors on multiple major remodels and repairs.
Engineer, Kitchen/Refrigeration Shop
The Mirage Resort, Inc.
Las Vegas, NV
12.1993 - 07.1999
- Repaired and maintained equipment across all back-of-house areas to ensure optimal functionality.
- Specialized in refrigeration installation and repairs, enhancing system reliability.
- Participated in professional development courses to improve engineering knowledge.
- Assisted management in training junior engineers, fostering skill development and knowledge transfer.
- Adhered to all federal regulations in compliance with the EPA regarding refrigeration standards.
Education
Chillers And Large AC Systems
Trane
06.2016 - 09.2017
Hoover High
San Diego, CASkills
- Refrigeration management
- Commercial Refrigeration
- HVAC systems
- Vendor relations
- Energy Management Systems
- Mechanical diagnostics
- Equipment servicing
- Carrier Air Conditioners
- Train Air Conditioners
- Vendor relations
- Safety regulations
- Safety regulations
Timeline
Mechanical Maintenance Manager
Rio Las Vegas
08.2025 - Current
Chief Engineer
AlSCO Linen
03.2022 - 06.2024
Director of Engineering
Great Wolf Lodge
11.2019 - 02.2022
Chillers And Large AC Systems
Trane
06.2016 - 09.2017
Existing Building Consultant/Manager
Lawyer Trane
04.2015 - 09.2019
Mechanical Manager (Refrigeration, Kitchen Equipment and Central Plant)
MGM Grand
06.2012 - 04.2015
Shift Supervisor
Luxor Resort
10.2011 - 06.2012
Director of Mail Services
I Recovery, LLC
09.2009 - 09.2011
Shift Supervisor
Mandalay Bay
01.2008 - 03.2010
Owner/Manager
MnM Mechanical
07.2005 - 01.2008
Engineer Supervisor (HVAC and Refrigeration)
Paris Hotel and Casino
08.1999 - 07.2005
Engineer, Kitchen/Refrigeration Shop
The Mirage Resort, Inc.
12.1993 - 07.1999
Hoover High