Michael Hamel
Merced,California
Summary
Proven security professional with extensive experience at Command International Security Services, as well as my tenure in the NAVY, adept in CCTV monitoring and emergency response. Demonstrates exceptional relationship-building skills, ensuring a safe environment while enhancing customer service. Achieved significant improvements in surveillance efficiency and safety protocol adherence, showcasing a commitment to workplace security and staff well-being.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Guard
Command International Security Services
Merced, CA
04.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Security Guard
Bayside Patrol and Investigations
Merced, CA
06.2023 - 03.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Package Handler
UPS
Merced, CA
11.2022 - 02.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Seasonal work.
Server/cashier
Malee Chulanuka
Merced, CA
02.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Fire Controlmen
US Navy
Chicago, IL
11.2016 - 06.2020
- Supported decision-making by making weapon direction systems employment recommendations.
- Maintained accurate inventory records for essential tools and equipment, ensuring optimal preparedness at all times.
- Operated and maintained key combat equipment.
- Reduced equipment malfunctions through regular inspections and maintenance of fire control systems.
- Maintained operational computer systems by inspecting, testing and aligning remote and local equipment and associated networks.
- Actively participated in ongoing professional development opportunities to stay current with industry best practices and emerging technologies in fire control systems management.
- Collaborated effectively with other departments to coordinate responses during multi-disciplinary emergencies.
- Conducted comprehensive evaluations of fire control system performance, recommending upgrades or replacements as necessary.
Education
High School Diploma -
Golden Valley High School
Merced, CA06.2015
Skills
- Security camera monitoring
- Patrolling
- Workplace Safety
- Punctuality
- Security Protocols
- CCTV Monitoring
- Incident Reporting
- Emergency Response
- Access Control
- Relationship building and management
- Alarm systems
- Sensitive information handling
- Verbal and written communication
- Spanish Fluency
- Lockdown Procedures
Certification
Guard card
Timeline
Security Guard
Command International Security Services
04.2024 - Current
Security Guard
Bayside Patrol and Investigations
06.2023 - 03.2024
Package Handler
UPS
11.2022 - 02.2023
Server/cashier
Malee Chulanuka
02.2021 - 05.2022
Fire Controlmen
US Navy
11.2016 - 06.2020
High School Diploma -
Golden Valley High School