Michael Han
Garden Grove,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Entertainment Costuming
Disneyland Resort
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Attractions Host
Disneyland Resort
05.2023 - 05.2024
- Adhered to all company policies and procedures related to customer service.
- Provided exceptional customer service by addressing guest needs in a timely manner.
- Checked guest restraints thoroughly in accordance with park policy and to minimize accidents.
- Loaded and unloaded guests from attractions quickly and efficiently to enhance flow of guests through attraction.
- Directed guests to other attractions, locations and events throughout park.
- Operated attraction with friendly demeanor to draw in park attendees.
- Reported strange or suspicious behavior to security staff in order to keep staff and customers safe and comfortable.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Greeted and assisted customers to foster positive experiences.
- Recognized security risks to properly handle situations.
Parade Performer/Show Suppot
Disneyland Resort
09.2007 - 05.2019
- Organized props and costumes for each participant prior to the event.
- Ensured that all participants were dressed appropriately and had their assigned props ready before the start of the parade.
- Maintained a positive attitude throughout the duration of the event.
- Conducted safety checks before, during, and after the parade to ensure everyone's safety.
- Adopted new dances and staging layouts efficiently to effectively lead rehearsals.
- Attended rehearsals to practice live sound effects and music playback.
- Dressed in costume to create character and provide memorable experience for guests.
- Hosted shows and engaged guests on and off stage.
- Learned acting, dancing and other skills required for dramatic roles.
- Posed for pictures with guests and excelled at improvisation and story-telling.
- Rehearsed choreographed dance routines to deliver flawless venue performances.
Education
Some College (No Degree) -
Los Angeles Pierce College
Woodland Hills, CAHigh School Diploma -
El Camino Real Charter High School
Woodland Hills, CA06.2004
Skills
- Guest Assistance
- Patron Relations
- Problem-Solving
- Safety Procedures
- Inventory Oversight
- Customer Queries and Response
- Data Entry
- Public Speaking
- Quality Assurance
- Customer Service
- Problem-solving
- Friendly, positive attitude
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Computer skills
- Active listening
- Organization and time management
- Verbal communication
Accomplishments
- Community Service Award
Affiliations
- enjoying performing arts
- exploring new areas
- dancing ballet
Education and Training
other,other
Timeline
Entertainment Costuming
Disneyland Resort
05.2024 - Current
Attractions Host
Disneyland Resort
05.2023 - 05.2024
Parade Performer/Show Suppot
Disneyland Resort
09.2007 - 05.2019
High School Diploma -
El Camino Real Charter High School
Some College (No Degree) -
Los Angeles Pierce College