Michael Hanko
Willoughby,OH
Summary
A mature, dependable professional that has extensive experience in customer service and education seeks to transition to a new position that will allow him to stay active in retirement.
Overview
15
15
years of professional experience
Work History
Senior Training & Development Specialist
University Hospitals
02.2012 - 03.2024
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
Manager, Network Services
Dwellworks
02.2009 - 02.2012
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Arts - Communication
Slippery Rock University
Slippery Rock, PA06.1991
Skills
- Staff development plans
- Adult Learning Theories
- Training Oversight
- Training solutions development
Interests
- Audiobook Narration
- Volunteering
- Church Ministry
Timeline
Senior Training & Development Specialist
University Hospitals
02.2012 - 03.2024
Manager, Network Services
Dwellworks
02.2009 - 02.2012
Bachelor of Arts - Communication
Slippery Rock University