Engaged with the investment bank COO team to oversee and enhance execution of supervision responsibilities.
Executed key procedural controls to proactively mitigate supervision exceptions and maintain aging exceptions below threshold
Functioned as primary liaison for IB BRM Americas, coordinating extensive supervisory initiatives with multiple cross-functional partners.
Managed and contributed to the development of the Supervisory Control Portal (SCP) in order to help enhance the supervision process
Delivered daily support for fielding queries from front office supervisors, business management, control function personnel, and audit/regulators
Authorized Officer, Operations Product Specialist
UBS Wealth Management
Nashville, TN
06.2020 - 01.2024
Team lead of 12 members that supports daily functions and workflows for the ACCESS, SWP and AAP advisory platforms
Supervise high risk workflows that are necessary for the Advisory platform in order to ensure risk is mitigated and the processes are completed accurately
Proficient in ACCESS and UMA platforms to lend support to internal Financial Advisor teams to ensure an account is properly enrolled when submitted with unique specifications
Collaborate and coordinate efforts with other departments to process trade corrections when an account is associated with erroneous trading activity
Assist with external money manager requests, inquiries and challenges in order to ensure timely and accurate trade executions
Senior Client Service Associate
UBS Wealth Management
Chicago, IL
07.2018 - 06.2020
Ensured timely and accurate execution of trades, payments, wires, and other cash management related services
Assisted in creating financial planning cash flow plans through the use of the Financial Goal Analysis and Preferred Plan software in ConsultWorks
Prepared key presentations and reports for the Financial Advisors that includes account performance, asset allocation and individual fund analysis for our clients
Implemented an organized red carpet process to properly and effectively correspond with new clients during the onboarding phase
Provided operations support by maintaining the client's books and records, process account transfers, tax document retrieval, and processed corporate actions
Operations Manager
LPL Financial
Chicago, IL
06.2014 - 07.2018
Forecasted retirement and goal analysis projections for high net worth clients using the financial software WealthVision powered by eMoney
Streamlined and enhanced the firms fiduciary oversight of several multimillion dollar 401(k) plans in which the firm had a consultative role in
Conducted onsite 401(k) enrollment meetings in order to educate the company's employees on the benefits of utilizing a 401(k)
Assessed client accounts by analyzing asset allocation, performance and investment holdings
Performed investment due diligence on the funds and created an investment recommended list for the team
Executed solicited and unsolicited trades for all of the assets under management valued at over $150 million
Monitored client accounts for fixed income redemptions and coordinated redeployment of capital
Collaborated with tax professions in reporting investment income for clients by provided cost basis calculations
Education
Bachelor of Science - Financial Planning
University of Illinois, Urbana-Champaign
05-2014
Skills
CERTIFIED FINANCIAL PLANNER(TM)
FINRA Series 63
FINRA Series 7
Professional Development
National Grants Management Association – Intro to Grants Management Certificate
Completed March 2026
Designed to equip individuals with the essential foundational skills and knowledge needed to navigate the complexities of grant administration.
Arizona State University - Conservation Finance Professional Certificate
In Progress
Trains individuals to structure conservation finance mechanisms that preserve ecosystems, support community resilience, and align financial returns with environmental impact.