Michael Harkness
Milwaukee,WI
Summary
Dedicated professional with a proven track record at Franklin Public School Dst, enhancing environments and streamlining operations. Expert in waste management and customer service, I've led teams to improve efficiency and maintain high standards of cleanliness and safety. Skilled in coaching and mentoring, my approach boosts team performance and operational excellence.
Overview
15
15
years of professional experience
Work History
School Custodian
Franklin Public School Dst
Franklin, WI
08.2023 - Current
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Completed routine floor stripping, sealing, and finishing.
- Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
- Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
- Improved outdoor appearance with regular groundskeeping duties such as lawn care, leaf removal, and snow removal when necessary.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Operated buffers and burnishers to clean and polish floors.
Shift Manager
McDonald's Fast Food Restaurant
East Troy, WI
10.2009 - Current
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Tracked receipts, employee hours and inventory movements.
- Cooperated with coworkers to improve customer experience and manage storefront.
Lot Attendant, Detailer
Ewald's Dealership
Cudahy, WI
10.2017 - 10.2018
- Vacuumed interiors of vehicles to remove dirt and debris.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Washed cars and trucks daily for auto dealership.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Moved cars around lot to increase space efficiency.
- Parked and retrieved cars according to customer needs.
- Identified safety issues and addressed with shift supervisor.
- Answered questions and provided information about emissions testing.
Car Detailer
Mayfair RentACar
Milwaukee, WI
05.2015 - 10.2017
- Vacuumed interiors of vehicles to remove dirt and debris.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Education
High School Diploma -
West Allis Central
West Allis, WI06.2009
Skills
- Sales Activities
- Corporate Social Responsibility
- Health and Safety Regulations
- Managing Operations and Efficiency
- Cash Handling
- Greet Guests
- Delegating Work
- Customer Service
- Coaching and Mentoring
- Waste Management
- Quality Assurance
- Floor Cleaning and Buffing
- Custodial machine operation
- Problem-Solving
- Punctuality
- Basic Repairs
- Time Management
- Minor Repairs
- Building Maintenance
- Snow Removal
- Facility Maintenance
- Equipment Inspection
- Building inspection
personal activity
I enjoy in my free time working on cars, finding their problems, and getting them running. If I am not outside doing yard work or playing with my kids, I am inside working on projects inside the house. On the weekends, you can find me camping with my family.
Timeline
School Custodian
Franklin Public School Dst
08.2023 - Current
Lot Attendant, Detailer
Ewald's Dealership
10.2017 - 10.2018
Car Detailer
Mayfair RentACar
05.2015 - 10.2017
Shift Manager
McDonald's Fast Food Restaurant
10.2009 - Current
High School Diploma -
West Allis Central