Michael Harris
Bonney Lake,WA
Summary
Results-driven AutoStore System Supervisor with expertise in troubleshooting, safety compliance, and team training. Proven ability to implement safety protocols and lead cross-functional projects that enhance operational efficiency.
Overview
17
17
years of professional experience
Work History
Auto Store Systems and Technical Supervisor
Helly Hansen
Sumner, WA
07.2022 - Current
- Assisted in troubleshooting technical issues to minimize operational downtime.
- Collaborated with team members to implement safety protocols and best practices.
- Supported training initiatives for new technicians on equipment usage and maintenance.
- Maintained accurate records of equipment performance and maintenance schedules.
- Learned and utilized diagnostic tools to identify system malfunctions effectively.
- Participated in routine inspections to ensure compliance with safety regulations.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Spearheaded the successful completion of various projects through effective leadership, resource management, and collaboration with cross-functional teams.
- Played an instrumental role in the successful completion of numerous high-stakes projects, utilizing strong leadership skills to guide team members through complex challenges and deliver exceptional results.
- Calibrated, maintained and operated equipment for maximum performance.
Lead Tax Examiner
IRS
Fresno, CA
01.2019 - 03.2021
- Led team of tax examiners in reviewing complex tax returns for compliance and accuracy.
- Developed training programs to enhance staff knowledge on tax regulations and procedures.
- Analyzed discrepancies in taxpayer filings, recommending adjustments to ensure fair assessments.
- Collaborated with legal teams to resolve escalated tax disputes and interpretation issues.
Lead Tax Examiner Instructor
IRS
Fresno, CA
02.2014 - 12.2018
- Led audits of complex tax returns to ensure compliance with federal regulations.
- Mentored junior examiners on procedures and best practices for accurate tax assessments.
- Analyzed financial documents to identify discrepancies and recommend corrective actions.
- Developed training materials aimed at improving team efficiency and knowledge retention.
Tax Examiner
IRS
Fresno, CA
05.2009 - 01.2014
- Reviewed and analyzed tax returns for accuracy and compliance with federal regulations.
- Conducted audits to identify discrepancies and ensure proper tax assessments.
- Collaborated with taxpayers to resolve issues and provide guidance on tax obligations.
- Utilized IRS systems to track case progress and maintain accurate records of findings.
Education
High School Diploma -
Bullard Highschool
Fresno, CASkills
- AutoStore Grid, Robot, and Port operation & optimization
- AutoStore Controller (ASC) configuration & diagnostics
- AutoStore Router / software navigation & log interpretation
- R5/R5 robot troubleshooting & performance tuning
- Port and RelayPort maintenance & calibration
- Conveyor and workstation integration knowledge
- Bin tracking, inventory flow logic, and movement analysis
- Root cause analysis (RCA) for mechanical, electrical, and software issues
- Incident escalation handling & outage recovery
- PLC familiarity (Siemens / AutoStore I/O concepts)
- Network troubleshooting: VLANs, switches, port configs, device connectivity
- Hardware replacement, repair, and testing (motors, boards, sensors)
- Preventive & corrective maintenance planning
- AutoStore software suite (Controller, Router, Grid & Robot Monitoring)
- WMS/WCS system integration support
- Log analysis and event monitoring tools
- SQL or database familiarity for system queries
- JIRA/ServiceNow or ticketing systems for support workflows
- Warehouse automation workflows and optimization
- OSHA-aligned safety knowledge within automated environments
- LOTO (if applicable to your facility)
- Standard Operating Procedures (SOP) creation & refinement
- Technical documentation & knowledge base creation
- Cross‑department coordination (Ops, IT, Engineering, Vendors)
- Customer/Operator training on AutoStore usage & best practices
- Clear communication of technical issues to non‑technical stakeholders
Timeline
Auto Store Systems and Technical Supervisor
Helly Hansen
07.2022 - Current
Lead Tax Examiner
IRS
01.2019 - 03.2021
Lead Tax Examiner Instructor
IRS
02.2014 - 12.2018
Tax Examiner
IRS
05.2009 - 01.2014
High School Diploma -
Bullard Highschool