Michael Hart
York,South Carolina
Summary
Thoughtful Resident Care Coordinator committed to thorough, individualized care and comprehensive compassion for patients with all kinds of needs. Kind, approachable and knowledgeable about medical field and communicating with patients and physicians.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Care Coordinator
Senior Living Properties
Charlotte, NC
01.2021 - Current
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
- Hired and trained 8 new staff members on facility policies, patient care and medicine distribution.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Increased medication and medical terminology knowledge through research and continuing education.
Lead Medication Technician
Senior Living Properties
Charlotte, NC
01.2020 - 01.2021
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Reviewed patient progress to document effects of any prescribed medication.
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Assisted coworkers in switch from QuickMar to Yardi and completed subsequent training sessions in 2 days.
Dietary Aide
Accordius Health At Mooresville
Mooresville, NC
07.2018 - 12.2019
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
- Maintained strict levels of cleanliness for tables, floors and prep areas.
- Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
Personal Care Assistant
Soaring For Excellence Home Health
Charlotte, NC
04.2016 - 06.2018
- Assisted with daily living activities, running errands and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Education
Associate of Science - Pre-Veterinary Medicine
Stanford University School Medicine
Palo Alto, CA05.2028
Medicine Certification - Medicine (Pre-Medicine)
Medical Elite Academy
Florida City, FL12.2022
High School Diploma -
Britain Academy
High Point, NC04.2020
Skills
- Ongoing Assessments
- Empathy and Compassionate Care
- Symptom Documentation
- Adverse Drug Interactions
- Direct Supervision
- Medical Records Management
- Memory Care
- Operational Standards
- Executive Leadership
- Risk and Mitigation Analysis
- Develop Business Structures
- Regulatory Compliance
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Mentored new employees and provided detailed feedback on milestones, resulting in a 97% increase in overall job satisfaction within 3 months.
Certification
- RCP - Resident Care Partner
- CMT - Certified Medication Technician
- NCPCT - Patient Care Technician
Timeline
Resident Care Coordinator
Senior Living Properties
01.2021 - Current
Lead Medication Technician
Senior Living Properties
01.2020 - 01.2021
Dietary Aide
Accordius Health At Mooresville
07.2018 - 12.2019
Personal Care Assistant
Soaring For Excellence Home Health
04.2016 - 06.2018
Associate of Science - Pre-Veterinary Medicine
Stanford University School Medicine
Medicine Certification - Medicine (Pre-Medicine)
Medical Elite Academy
High School Diploma -
Britain Academy