Michael Harvey
Fort Lauderdale,FL
Summary
Dynamic professional with a proven track record of enhancing customer satisfaction and leading employee training in industry standards, procedures, and protocols. Demonstrates expertise in executing multiple system applications and strategic planning, along with a strong background in pre- and post-sales engineering. Adept at driving operational excellence and fostering team development to achieve organizational goals. Committed to delivering innovative solutions that align with business objectives and enhance overall performance.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Project Manager
Titan Electronic Security
05.2023 - Current
- Lead the planning, implementation, installation, and service of integrated electronic security systems.
- Developed systems design and programming to reach customers’ expectations as well as the procurement, applications, customer turnover and training of multiples projects ranging in price from $1000 to $1,000,000+.
- Established and coordinated project’s completion layout and technical staff arrangement overseeing subcontractors as well in-house technical staff.
- Managed technicians to include talent acquisition, training and development, performance management, disciplinary actions and terminations.
Project Manager
Kastle Systems
Plantation, FL
02.2022 - 05.2023
- Oversee management of projects from proposal acceptance through installation and service of integrated electronic security systems. Ensure that all projects are completed within budget on time.
- Organize, coordinate, and guide the team and activities to create the synergy of the operation including; systems design, technical advice and knowledge, training, procurement, installation, programming and implementation as well as customer turnover.
- Direct the overall management, planning, and controls of daily work activities of subcontractors, in-house staff, and of operational staff. Organize the job distribution on a daily basis and delegate responsibilities through the team for efficient project completion.
- Progress projects through ordering of materials in liaison with the technical and administration team. Ensure organization of suppliers’ deliveries, labor, and manipulating work schedules to meet agreed time frames/deadlines.
- Maintain all financials including P&L in regards to assigned projects.
- Work in collaboration with other project managers, technical and sales team to discuss scheduling of work in a planned manner including distribution of resources such as labor, tools, vehicles, etc..
- Conduct measurement and planning to promote improvements of operational processes. Execute progressive development of workflow rules to support company mission and vision.
- Provide review of internal procedures to maintain integrity and relevance of the systems in place.
- Conduct assessment and evaluation of staff members to provide feedback and recognition to promote growth, motivation, commitment, and development of the team.
- Perform recruitment and selection process of technical staff. Provide guidance and training to ensure successful accomplishment and completion of projects. Mentor and motivate technical staff for their career growth and development. Deliver corrective actions to ensure alignment with company standards and to improve overall team performance.
Senior Project Manager
G4S Secure Integration/AUTS
Boca Raton, FL
01.2018 - 02.2022
- Presidents Gold Club award Top Performing Project Manager 2020
- Responsible for supervising all operations personnel in the South Florida Region (Orlando South)
- Determine and understand specific customer expectations; effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
- Plan and schedule project timelines; direct project, defining scope, goals and deadlines, project plans and associated documents
- Operates within the general policies and procedures of local branch as well as Home Office; guided by generally accepted industry practices, local ordinances, and U.L. requirements.
- Implements corrective actions to ensure costs are consistent with branch financial plans Manages, coordinates, and facilitates multiple projects and process for improvement of initiatives related to the enhancement of systems and processes
- Assist with the development of project proposals and project objectives
- Establish project plans by determining time frame, funding and staffing, and approving project schedules.
- Coordinate efforts of cross-functional project team including assigned resources form functional areas as needed to meet project objectives.
- Supports the branch sales looking and profitability through exceeding the individual sales booking plan, while paying attention to the annual service, lease and other sales.
- Conducts job surveys specifying the type of systems required, provides a cost proposal and layout to be used as a basis for the contract. Develops an effective job schedule for each installation to include cost control; and coordination of subcontracting, Engineering, Sales and the customer.
- Follow-ups after completion of the installation to make certain that the system is working properly, to explain its operation to the customer, and maintain a rapport that will result in continual referrals.
Project Manager
Convergent Technologies
Miramar, FL
03.2015 - 01.2018
- Oversee management of projects from proposal acceptance through installation and service of integrated electronic security systems. Ensure that all projects are completed within budget on time.
- Organize, coordinate, and guide the team and activities to create the synergy of the operation including; systems design, technical advice and knowledge, training, procurement, installation, programming and implementation as well as customer turnover.
- Direct the overall management, planning, and controls of daily work activities of subcontractors, in-house staff, and of operational staff. Organize the job distribution on a daily basis and delegate responsibilities through the team for efficient project completion.
- Progress projects through ordering of materials in liaison with the technical and administration team. Ensure organization of suppliers’ deliveries, labor, and manipulating work schedules to meet agreed time frames/deadlines.
- Maintain all financials including P&L in regards to assigned projects.
- Work in collaboration with other project managers, technical and sales team to discuss scheduling of work in a planned manner including distribution of resources such as labor, tools, vehicles, etc..
- Conduct measurement and planning to promote improvements of operational processes. Execute progressive development of workflow rules to support company mission and vision.
- Provide review of internal procedures to maintain integrity and relevance of the systems in place.
- Conduct assessment and evaluation of staff members to provide feedback and recognition to promote growth, motivation, commitment, and development of the team.
- Perform recruitment and selection process of technical staff. Provide guidance and training to ensure successful accomplishment and completion of projects. Mentor and motivate technical staff for their career growth and development. Deliver corrective actions to ensure alignment with company standards and to improve overall team performance.
Project Manager
Security 101
Pompano Beach, FL
11.2011 - 03.2015
- Led the planning, implementation, installation, and service of integrated electronic security systems.
- Developed systems design and programming to reach customers’ expectations as well as the procurement, applications, customer turnover and training of multiples projects ranging in price from $1000 to $1,000,000+.
- Established and coordinated project’s completion layout and technical staff arrangement overseeing subcontractors as well in-house technical staff.
- Managed technicians to include talent acquisition, training and development, performance management, disciplinary actions and terminations.
Senior Service Technician
Matrix Systems Inc
Miamisburg, OH
06.2010 - 11.2011
- Commissioned installations, service, repair and maintenance of electronic security systems including CCTV, Access Control throughout the Southeastern region of the United States.
- Reason for Departure, poor management, opportunity for growth
In House Surveillance Technician
Magic City Casino
Miami, FL
04.2008 - 06.2010
- Completed the installation, service, repair and maintenance of electronic security systems including CCTV, Access Control, and Burglar Alarms within the casino.
- Reason for Departure, opportunity for higher pay and potential promotion
Project Manager
Crow Security / UTC – Redhawk
Fort Lauderdale, FL
01.2007 - 03.2008
- Directed integrated electronic security and banking equipment, including vaults, ATM’s, pneumatic tubing and drive-thru equipment by all planning activities. Developed project charter, design and implementation plans as well as key performance indicators. Executed systems design and programing.
- Conferred with prospective systems users to determine requirements and scope to determine project feasibility. Executed the development of all projects’ documentation and design of necessary training for users, operators, and other personnel.
- Developed and monitored project tracking reports and charts to insure smooth and timely project implementation.
- Coordinated program developments and testing of systems and sub-systems by in-house and/or contractual personnel. Performed systems evaluation to define user problems clearly and accurately to determine system solutions.
- Monitored ongoing system use to ensure troubleshooting solutions and risk/issue resolutions.
- Strategized in house staff and subcontractors’ deployment for projects successful completion. Generated technicians work task and schedule, oversaw their progress and directed their task prioritization.
Project Manager Special Projects
Security One Systems / Ingersoll Rand
Fort Lauderdale, FL
08.1991 - 11.2007
- Including the Port Everglades Security Project with a value of more than six million dollars. Strategized and directed all installations, service and, branch operation ensuring all quality standards.
- Planed and analyzed projects by establishing timeline and parameters. Set procedures to accomplish system objectives, involving all project workflow and applications. Assigned technical staff and oversaw their training and performance.
- Supervised the execution of plans and specifications for the design/installation of projects as well as development of the design for necessary solutions for all locations.
- Ensured customer satisfaction by investigating concerns, implementing corrective action, enhancing communication with customers and coordinating technical staff.
- Planned successful transition of warranty to the service process and provided training and implementation of systems installed.
Education
High School Diploma -
Hallandale High School
Hallandale, FLSkills
- Project planning
- Project planning and development
- Project scheduling
- System(s) Programming
- Light Installation
- Troubleshooting and Servicing
Certification
- Frontline Project Management Certification
- OSHA Fall Protection
- OSHA 30 Hour Hazard Recognition for Training for the Construction Industry
- Florida BASA/FASA Certification
Timeline
Project Manager
Titan Electronic Security
05.2023 - Current
Project Manager
Kastle Systems
02.2022 - 05.2023
Senior Project Manager
G4S Secure Integration/AUTS
01.2018 - 02.2022
Project Manager
Convergent Technologies
03.2015 - 01.2018
Project Manager
Security 101
11.2011 - 03.2015
Senior Service Technician
Matrix Systems Inc
06.2010 - 11.2011
In House Surveillance Technician
Magic City Casino
04.2008 - 06.2010
Project Manager
Crow Security / UTC – Redhawk
01.2007 - 03.2008
Project Manager Special Projects
Security One Systems / Ingersoll Rand
08.1991 - 11.2007
High School Diploma -
Hallandale High School